I have a 5150 in manufacturing and i asked customer service to tell me what was the speed of the 40GB HDD that was going to be installed in the laptop and they confirmed it is 5400rpm.
I read in another thread that someone asked customer service and they said that all 40GB HDD in the 5150 will be 5400 rpm.
I had the same conversation with Dell Tech Support and they told me that the hdd was a 5400 rpm. However, when the system was delivered yesterday, I found it had a 4200 rpm Hitachi drive. Based on the heat related comments on the 5400 rpm drives, I can't say I'm sorry. While the left palmrest gets a bit warm, it is certainly not uncomfortable.
Something else to consider is the size of the AC adapter with the 5150. While Dell keeps this information well hidden on it's website, the adapter and cord weigh about 25 oz. This is by far the largest adapter I've ever seen, and relates to the power need of 130 W for the unit.
My son is deciding whether he will be carrying it often enough at college to make the combined weight of the laptop and the adapter unmanageable.
Go to premiersupport.dell.com and enter your service tag. Then you will be able to check complete specs of your machine as shipped and it will tell you how many rpm your drive is. If you can't understand the parts list, then copy the hard drive entry onto this forum and I'll tell you what rpm it is. Or you can go to device manager, find the model number of your hard drive and then do a search on google, it will tell you the speed of your hard drive. As for the guy who is happy he got a 4200rpm over a 5400rpm drive, are you crazy, if you paid for a 5400rpm, you should get a 5400rpm, you will get better performance, who cares about heat???
I am very discontent! I thought I was getting a 54000 rpm hardrive! I looked at my model
http://www.hgst.com/hdd/support/dk/2/23ea40spec.html (DK23EA) and it says 42000 rpm. I was not expecting this. What do I do now call Dell or what?
Check your invoice, if that shows a 5400rpm drive, then it is as simple as calling Dell, they will have to send you a replacement. If it does not, then you got what you paid for, you should either call Dell and complain about what you think was false advertizing, or if you are within your 30 days, send it back and buy a new one with a 5400rpm drive.
I think I will call DELL. If they would have told me the 40Gig is 4200rpm, I would have chosen the 60Gig, allways you get better performance on bigger drives.
What compensation can DELL offer in this case to make ME happy?
I like to see an answer from a DELL moderator on this issue...
I am a little bit worried for the 4200rpm drive cause I want to use this machine mainly to capture and edit video. If I can not do that what is the point to have such a fast but heavy machine, I can get a subnotebook, and will be enough for all the text processing tasks...
Anyway, to be totaly honest, I am capturing right now video in Premiere from my VX2000 camera, via the firewire conection and I got allready more than 61 minutes with no frames dropped in the proccess. I still have approx 19 Gig's free on the HDD so I wanna see how is behaving, when the HDD is filling up a little bit more and then I am gonna take a decision if I can keep the 5150 or not.
4200rpm on this machine is like driving a Ferary with the parking brake on..
Question: I noticed you use an external HDD, I don't know if you do any video work or not, but I would be curious if you can capture video to the external drive without dropping frames. Also your drive get the power from the USB port or from a separate power adapter?
Hi everybody, I live in Europe and this premium.dell.com doens't work here. Is there any other way I can find out if my HDD is 4500 or 5400? Many thanks in advance!
By the way, another question, how do you find out what speed the processor works? Where can I find this info?
Thanks for the reply, but the problem was not the link but the fact that after entering all data is specificly said that this product has been produced in Europe and they can not give more info on it!
So is there any other way to find out about my parts?
Right click on the drive in my computer, go to properties, then go to hardware, in the box there should be a model number which is to be of a disk drive, should be the top one, search for that model number on google and you shall find out the speed.
I have already tried that. The only name/number coming up is IC25N040ATCS05-0. When I search for this in Google, I get IBM travel star, Hitachi and also another brand. Most of them are 5400 but there is one which is 4200!!!
So I still don't know how to find this out. Does anyone of you have a 40 GByte HDD with this name? If yes, do YOU know the speed of your HDD?
I like to repeat another question again! Where (how) can I see the speed the CPU is working at any given time?
andy318
12 Posts
0
July 1st, 2003 20:00
I have a 5150 in manufacturing and i asked customer service to tell me what was the speed of the 40GB HDD that was going to be installed in the laptop and they confirmed it is 5400rpm.
I read in another thread that someone asked customer service and they said that all 40GB HDD in the 5150 will be 5400 rpm.
shuuiuc
39 Posts
0
July 2nd, 2003 02:00
mils2
1 Message
0
July 16th, 2003 00:00
I had the same conversation with Dell Tech Support and they told me that the hdd was a 5400 rpm. However, when the system was delivered yesterday, I found it had a 4200 rpm Hitachi drive. Based on the heat related comments on the 5400 rpm drives, I can't say I'm sorry. While the left palmrest gets a bit warm, it is certainly not uncomfortable.
Something else to consider is the size of the AC adapter with the 5150. While Dell keeps this information well hidden on it's website, the adapter and cord weigh about 25 oz. This is by far the largest adapter I've ever seen, and relates to the power need of 130 W for the unit.
My son is deciding whether he will be carrying it often enough at college to make the combined weight of the laptop and the adapter unmanageable.
REGULATOR37
36 Posts
0
July 16th, 2003 04:00
How can I find out if I have a 4200 or 5400 rpm HDD on my 5150?
5150
512Mb DDR PC277
UXGA Screen
64Mb DDR ATI 9000
Windows XP
x0lliex
63 Posts
0
July 16th, 2003 06:00
REGULATOR37
36 Posts
0
July 16th, 2003 07:00
x0lliex
63 Posts
0
July 16th, 2003 16:00
ocimpean
2 Posts
0
July 19th, 2003 12:00
W1409 Hard Drive, 40GB, IDE (Integrated Drive Electronics), 9.5MM, 4.2K, FUJITSU, V40
Dell had posted 2 versions on the web site, and the sale reps gave me different answers on this. Obviously I was hoping to get the 5400rpm...
ocimpean
x0lliex
63 Posts
0
July 19th, 2003 17:00
Message Edited by x0lliex on 07-19-2003 01:19 PM
ocimpean
2 Posts
0
July 19th, 2003 19:00
What compensation can DELL offer in this case to make ME happy?
I like to see an answer from a DELL moderator on this issue...
I am a little bit worried for the 4200rpm drive cause I want to use this machine mainly to capture and edit video. If I can not do that what is the point to have such a fast but heavy machine, I can get a subnotebook, and will be enough for all the text processing tasks...
Anyway, to be totaly honest, I am capturing right now video in Premiere from my VX2000 camera, via the firewire conection and I got allready more than 61 minutes with no frames dropped in the proccess. I still have approx 19 Gig's free on the HDD so I wanna see how is behaving, when the HDD is filling up a little bit more and then I am gonna take a decision if I can keep the 5150 or not.
4200rpm on this machine is like driving a Ferary with the parking brake on..
Question: I noticed you use an external HDD, I don't know if you do any video work or not, but I would be curious if you can capture video to the external drive without dropping frames. Also your drive get the power from the USB port or from a separate power adapter?
ocimpean
Bamo007
5 Posts
0
July 23rd, 2003 09:00
Hi everybody, I live in Europe and this premium.dell.com doens't work here. Is there any other way I can find out if my HDD is 4500 or 5400? Many thanks in advance!
By the way, another question, how do you find out what speed the processor works? Where can I find this info?
Thanks,
Bamo
x0lliex
63 Posts
0
July 23rd, 2003 16:00
Bamo007
5 Posts
0
July 23rd, 2003 17:00
Thanks for the reply, but the problem was not the link but the fact that after entering all data is specificly said that this product has been produced in Europe and they can not give more info on it!
So is there any other way to find out about my parts?
Bamo
x0lliex
63 Posts
0
July 23rd, 2003 17:00
Right click on the drive in my computer, go to properties, then go to hardware, in the box there should be a model number which is to be of a disk drive, should be the top one, search for that model number on google and you shall find out the speed.
Bamo007
5 Posts
0
July 24th, 2003 12:00
I have already tried that. The only name/number coming up is IC25N040ATCS05-0. When I search for this in Google, I get IBM travel star, Hitachi and also another brand. Most of them are 5400 but there is one which is 4200!!!
So I still don't know how to find this out. Does anyone of you have a 40 GByte HDD with this name? If yes, do YOU know the speed of your HDD?
I like to repeat another question again! Where (how) can I see the speed the CPU is working at any given time?
Bamo