2 Intern

 • 

11.9K Posts

August 26th, 2004 17:00



@docfl wrote:

Ok so I am not the brightest bulb on the tree, I resently formated and used the restore disk shipped with my Inspiron 2650 and noticed that the Hard drive is only 18.6 Gig drive. On the shipping document It shows a 20 Gig drive.

I always noticed the drive seemed smaller than 20 gigs but figured the difference was all the stuff Dell preinstalled, and XP. When I reinstalled the OS (in the patition part of the install) I noticed that It was indeed a smaller drive than it shows on the documentation.

What do I do now, I am still under warrenty, Will Dell come out and install a the correct 20 gig drive I am still paying for and should have, or will they tell me tough sh*t.

docfl


First, you're in violation of the Terms of Service with your use of the asterisk above.

Second, Dell won't come out as there is nothing wrong with your hard drive.  Using the Advanced Forum Search on the left, you'd find this is one of the most often asked and answered question.  So much so, that Dell had to make a page answering it: http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1024750


2 Intern

 • 

11.9K Posts

August 26th, 2004 17:00



@docfl wrote:

Sorry didnt mean to violate the TOS, and yes I have read that there would be a slight difference between what a drive shows. What I am wondering about is what percentage the difference is it supposed to be ? It seems to me that if it was reading 19+ gigs I wouldent be wondering. Also wouldent it make more sense to say ok it is a 18 gig drive we are putting ,insted of we are giving you a 20gig drive?

docfl

The percent is 7%.  It's an industry-issue, not a Dell issue.  And it won't change, just like when you buy a car and they give you EPA mileage estimates that you cannot achieve.  Everyone does it that way.

23 Posts

August 26th, 2004 17:00

Sorry didnt mean to violate the TOS, and yes I have read that there would be a slight difference between what a drive shows. What I am wondering about is what percentage the difference is it supposed to be ? It seems to me that if it was reading 19+ gigs I wouldent be wondering. Also wouldent it make more sense to say ok it is a 18 gig drive we are putting ,insted of we are giving you a 20gig drive?

docfl

Message Edited by docfl on 08-26-2004 01:19 PM

2 Intern

 • 

14.4K Posts

August 26th, 2004 17:00

23 Posts

August 27th, 2004 12:00

Ok Thanks for the information.
docfl

49 Posts

August 29th, 2004 01:00

Here's the "long-winded" version of the hard drive size discrepancy http://www.wiebetech.com/pressreleases/BillionEqualBillion.pdf .  Yes, it's long but should stop some repeated questions .  I never have heard what happened with the class action suit.

Allen T.

EDIT - Don't know where all the extra spaces came from in the first line.

Message Edited by atucker on 08-28-2004 09:56 PM

No Events found!

Top