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December 28th, 2015 00:00

"ja.json was not found" at starting CloudArray through IE Chrome

Hello,

A customer gets the following error at starting CloudArray through Web browser (IE & Chrome) every time after he deployed a virtual CloudArray 6.0.3 on his ESXi. Do you know the reasons?

The path '/cloudarray/resources/locates/ja.json' was not found.


Best regards,

Hiroki

5 Practitioner

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274.2K Posts

January 7th, 2016 08:00

Hi Hiroki,

It might be related to web browser language settings. Can you change browser setting to English and try again?

Regards,

Yi

yi.xue@emc.com

5 Practitioner

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274.2K Posts

January 7th, 2016 16:00

Hello Yi,

He got can do that without the error.

I found it in "Online Support". Otherwise did you got it from "ja.json was not found"?

Thank you for answering.

Best regards,

Hiroki

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