2 Intern

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28K Posts

August 16th, 2004 21:00

In order to get rid of the problem by reinstalling Windows, you would have to do a clean reinstall.  This means reformatting the drive, which will erase everything on the drive.  So, backup any files you want to keep.   See the following:

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?c=us&cs=19&DN=1072630&type=SRG&l=en&s=dhs

http://www.djdenham.com/Install%20Procedures.htm

Steve

3 Posts

August 16th, 2004 22:00

Thank you so much Steve, would you recommend that I take the IEEE1394 (firewire) card out before I do that??

2 Intern

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28K Posts

August 16th, 2004 23:00

I wouldn't take out the firewire card.  But I do recommend disconnecting any USB devices before performing the reintall, and not connecting to the internet until you have installed and enabled the Windows firewall.

Steve

3 Posts

August 17th, 2004 01:00

Thank you very much, I'm sure you have other things to do, and still you find time to help complete strangers, my GOD bless you.
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