You would not have received disks with your system. That was changed years ago. You can go to the following MS site and download the media creation tool which will allow you to repair Windows or reinstall Windows. However when you start your system start tapping F12 when you see the Dell splash screen. Run system diagnostics to make sure your hardware is OK. If everything passes restart again and this time when you press F12 go to the boot menu and choose Windows Boot Manager or UEFI boot. If the system starts properly then the boot order in the BIOS is incorrect and at the Dell splash screen you can type F2 and enter the BIOS setup screen. There you can verify the boot order having Windows Boot Manager first.
Created Media requires specific skill set and download and does not last.
Commercial Media that does not require download and works on as many machines as you want and works on home or PRO and works every time is well worth the under $20 price.
The fact that they havent been able to create or use media that "just works" reinforces that premise.
Created Media requires specific skill set and download and does not last.
A specific skill set? As for it lasting, who cares? It only needs to last as long as necessary to install the current version of Windows 10. Thereafter, the OP should be making disk image backups. .
speedstep
9 Legend
•
47K Posts
1
June 8th, 2019 16:00
You have a dead hard drive No Hard drive detected Code 2000:0150
A new drive is minimum requirement.
There are no soft fixes for physically bad drives.
JOcean
9 Legend
•
12.6K Posts
0
June 7th, 2019 05:00
You would not have received disks with your system. That was changed years ago. You can go to the following MS site and download the media creation tool which will allow you to repair Windows or reinstall Windows. However when you start your system start tapping F12 when you see the Dell splash screen. Run system diagnostics to make sure your hardware is OK. If everything passes restart again and this time when you press F12 go to the boot menu and choose Windows Boot Manager or UEFI boot. If the system starts properly then the boot order in the BIOS is incorrect and at the Dell splash screen you can type F2 and enter the BIOS setup screen. There you can verify the boot order having Windows Boot Manager first.
https://www.microsoft.com/en-ca/software-download/windows10
https://www.dell.com/community/Windows-10/Upgraded-to-Windows-10-now-I-get-quot-No-Boot-Device-Available/td-p/4694127
speedstep
9 Legend
•
47K Posts
0
June 7th, 2019 08:00
Your drive has died.
You need a new drive and to use a windows 10 OEM DVD.
https://www.newegg.com/microsoft-windows-10-home-64-bit-installation-recovery-disc-only-no-license-key-included/p/N82E16832350237
nyc10036
4 Operator
•
5.6K Posts
0
June 7th, 2019 09:00
I wouldn't be spending $15 + $2 shipping on something he can easily create himself.
.
speedstep
9 Legend
•
47K Posts
0
June 7th, 2019 10:00
Created Media requires specific skill set and download and does not last.
Commercial Media that does not require download and works on as many machines as you want and works on home or PRO and works every time is well worth the under $20 price.
The fact that they havent been able to create or use media that "just works" reinforces that premise.
BABSix
2 Posts
0
June 7th, 2019 13:00
I ran system diagnostics the "ePSA 4236.11 - Warning Hard Drive - No hard drive detected or disk controller not supported Continue testing?"
"ePSA 4236.11 - Success All tests passed"
Attached photo of hard drive event log
Btw thx for the helpful replies
nyc10036
4 Operator
•
5.6K Posts
0
June 7th, 2019 17:00
A specific skill set? As for it lasting, who cares? It only needs to last as long as necessary to install the current version of Windows 10. Thereafter, the OP should be making disk image backups. .