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OB

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August 17th, 2019 13:00

I think accidentally my reset windows original files has been deleted

i was resenting my laptop (dell Inspiron 7548) original windows using the dell backup and recovery tool by using the option reset factory. and after that I was checking to reset it through the dell backup and recovery software but this option was not included and I tried t do it through windows software search and this message was shown ( could not find the recovery environment) i think that the windows files has been deleted. Is there any option to restore these original files ?

4 Operator

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5.6K Posts

August 17th, 2019 15:00

Not sure what you did.

 

Restoring to factory settings means all your personal files that were on the laptop are gone. Sorry.

 

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