Unsolved
24 Posts
0
1193
Password required after screen turns off
Hi,
Setting up new XPS 15 here. Something has changed in Windows since I last set up a new PC. Every time the screen goes off, I have to touch fingerprint reader to get back in. (Note that this is not sleep, just screen turning off.)
The appropriate section in Sign in options -- "Require sign-in" is grayed out and says "Windows Hello is preventing some options from being shown".
How do I stop it from requiring fingerprint every time the screen turns off?
Thanks!!!!
Baroninkjet
24 Posts
0
February 7th, 2020 10:00
Thanks for the prompt reply!
I just double-checked, and my settings are already set exactly like that.
JOcean
9 Legend
9 Legend
•
12.2K Posts
0
February 7th, 2020 10:00
This link should help as it has a good visual.
Baroninkjet
24 Posts
0
February 9th, 2020 07:00
Any other ideas?