Dell Security Device Driver Installation Package for 64 Bit Operating Systems
input
207T0_A00-00
Driver for Dell Smartcard Security Keyboard For 32bit Windows 2K/XP/Vista/Server2003/Server2008/Seven use the inf file from folder 32bits\ For 64bit Windows XP/Vista/Server2003/Server2008/Seven use the inf file from folder 64bits\
network
H6TD2_A04-00
Broadcom 64bit 57XX XP / Vista / Win 7 Driver/BACS 3 combined package
NationZ (ZTEIC) SSX44-B-D-T Driver for Windows OS, X32 and X64 architecture.
storage
RRGGD_A04-00
Intel Rapid Storage Technology - Management Console and Driver
video
136PV_A06-00
nVidia Geforce 9300GE Win7Vista64 Graphics Driver for optiplex, Driver version is 191.41 WHQL.This is DUP driver
video
5VYWW_A08-00
nVidia NVS420 Win7Vista_64bit Graphics Driver, Driver version is 191.75 WHQL .the same as release R253060. This release is for DUP ONLY and does not contain with normal driver. For the normal driver, please use release R253060
video
6FH3G_A08-00
Vista and Windows 7 64-bit driver for Intel Graphics 4500HD
video
9YHJD_A00-00
ATI OptiPlex Graphics Driver for Win 7 32/64 Driver Version 8.64 WHQL
video
R3M7Y_A00-00
AMD OptiPlex Graphics Driver 8.68_XP/Vista/Win7_32/64bit for AMD Radeon HD3470, Driver Version 8.68 WHQL, the same as release R252170. This release is for DUP ONLY and does not contain with normal driver. For the normal driver, please use release R252170
@speedstep Is this something I have to do in Windows? I can't log into Windows as there is no port on the tower for me to plug in a keyboard or mouse to that isn't a USB port.
There are MANY Google hits for past W10 updates bricking the USB ports, so I'd be more inclined to believe W10 is at fault.
But an F2 reset to BIOS defaults probably wouldn't hurt. You could also try installing an older BIOS version to see if you get them back.
Have you tried hitting F8 at boot to boot Windows 10 into Safe Mode?
If you can get into Safe Mode, and the USB ports work there, immediately run Windows Update, and get all the latest updates.
Then reboot, try a normal W10 boot, and if the USB ports are still working, run Update again, just in case some of the updates installed in Safe Mode need reinstalling. If not, reboot into Safe, and check to see if it has KB4515384 installed, if so, remove it, that update has caused USB issues for some.
For future reference, include more details when possible - note WHICH 780 you have - Tower, Desktop, SFF, or USFF. It can sometimes matter (though probably not in this case, as the BIOS works across all of them). Note which BIOS you installed (I'm assuming A15). Note if it really was JUST after installing that BIOS, or whether you booted into Windows first, then restarted and lost them. Note what Build of Windows you are running.
I have multiple 780 Tower systems, and multiple 780 SFF systems. All were updated to A15 BIOS and to Windows 10 back when the "drop dead" upgrade date was looming, none had a USB issue. But they've been unplugged since then, so are very out of date. If you can tell me which type you have, which BIOS, and which Windows version, I can try to recreate it.
Assuming you still have the problem anymore, of course...
speedstep
9 Legend
•
47K Posts
0
February 9th, 2020 15:00
Check to see what the SATA operation is set to aka ATA AHCI or IRRT.
Remove cmos battery.
Reset Sata to whatever mode boots to avoid STOP 7B inaccessable boot.
Windows feature updates disable usb3 ports.
Clean install may be your only option.
780 does not come with win10 drivers.
All of the drivers are in a single WIN7 cab file. Move the cab file to the my documents folder. Then extract with 7zip.
They must be extracted using 7zip.
https://www.7-zip.org/download.html
https://dl.dell.com/FOLDER00868096M/1/780-win7-A05-M7KFR.CAB
Category ReleaseID DeviceDescription
dasubman1138
3 Posts
0
February 9th, 2020 16:00
@speedstep Is this something I have to do in Windows? I can't log into Windows as there is no port on the tower for me to plug in a keyboard or mouse to that isn't a USB port.
dasubman1138
3 Posts
0
February 9th, 2020 16:00
SATA is set to ATA. The only other option is to set it to AHCI.
speedstep
9 Legend
•
47K Posts
0
February 9th, 2020 16:00
DISCONNECT data cable for hard drive. note what sata operation is set to.
aka ATA AHCI RAID ON
That will allow F2 cmos setup clearing.
Clean install of windows may be only solution at this point.
savvy2
3 Apprentice
•
2.5K Posts
0
February 10th, 2020 06:00
you need to look in F2 bios and in there turn on all USB ports.
AHCI is my guess where it was before, for sure NOT RAID ever, for home use.
the update must have scrambled the BIOS settings
is the RTC COIN CELL BAD as all 780s are now, this old.???? that be first. not flashing BIOS first ,ever.
now 11 year old battery there, why run that ever, if true.????????
once BIOS is set back to correct, (and w10 fails) and new battery first.
boot w10 3 times to it might do the auto corrections needed, 3 times rule w10,
speedstep
9 Legend
•
47K Posts
0
February 10th, 2020 12:00
If its ata clear the cmos and F2 setup sata operation back to ATA.
It should then restart without issue.
talonts
1 Rookie
•
27 Posts
0
March 9th, 2020 19:00
There are MANY Google hits for past W10 updates bricking the USB ports, so I'd be more inclined to believe W10 is at fault.
But an F2 reset to BIOS defaults probably wouldn't hurt. You could also try installing an older BIOS version to see if you get them back.
Have you tried hitting F8 at boot to boot Windows 10 into Safe Mode?
If you can get into Safe Mode, and the USB ports work there, immediately run Windows Update, and get all the latest updates.
Then reboot, try a normal W10 boot, and if the USB ports are still working, run Update again, just in case some of the updates installed in Safe Mode need reinstalling. If not, reboot into Safe, and check to see if it has KB4515384 installed, if so, remove it, that update has caused USB issues for some.
For future reference, include more details when possible - note WHICH 780 you have - Tower, Desktop, SFF, or USFF. It can sometimes matter (though probably not in this case, as the BIOS works across all of them). Note which BIOS you installed (I'm assuming A15). Note if it really was JUST after installing that BIOS, or whether you booted into Windows first, then restarted and lost them. Note what Build of Windows you are running.
I have multiple 780 Tower systems, and multiple 780 SFF systems. All were updated to A15 BIOS and to Windows 10 back when the "drop dead" upgrade date was looming, none had a USB issue. But they've been unplugged since then, so are very out of date. If you can tell me which type you have, which BIOS, and which Windows version, I can try to recreate it.
Assuming you still have the problem anymore, of course...