Start a Conversation

Solved!

Go to Solution

1258

March 20th, 2020 07:00

S2716DG, leakage?

I bought two of these off ebay back in 2016, and I love them, but one of them has a rather peculiar problem, and it started shortly after I purchased it.  Seeing as it's from ebay, I doubt there was any type of warranty, so I didn't look into getting it fixed, and the issue isn't really terrible in most situations, but because it's gotten a bit worse, and because I'm genuinely curious as to what's going on, I thought I'd reach out.

Basically, about half a year into having it, it looked like I was getting burn in that looked like a full set of tabs on firefox smudged from moving back and forth.  Over the years, the left side seemed to "leak" further down, while the right side seems to have mostly healed itself.  Since I've never heard of burn in "healing" itself, or moving, I really doubt it's burn in, so I'm just wondering what the heck is going on, and if there's anything I can do to fix it.

Here's an image of the screen at a ctrl+alt+del window: https://photos.app.goo.gl/y7nSGjNpxfg8hfQB9

Capture.JPG

 

Community Manager

 • 

54.9K Posts

March 20th, 2020 12:00

Shipped from Dell = October 28, 2015
Warranty expired = January 25, 2019

The issue is the yogore/mura defect and it cannot be fixed. All Dell would have done is exchange it while still under the purchased 3 year warranty period.

Smearing, dark spots, or patches may occasionally appear on some LCD panels. This phenomenon is recognized in the industry as yogore or mura. A Japanese term for "unevenness." This term is used to describe a low contrast, irregular pattern or region that causes uneven screen uniformity under certain conditions. This is a result of the deterioration of the LC (liquid crystal) alignment layer; most commonly caused by long term operation under high ambient temperatures. It is an industry wide phenomenon and mura is not repairable. Mura has been around since the introduction of LCD technology. Generally, the appearance of mura can be minimized by the following methods:
* Lower the backlight brightness
* Use a screen saver
* Reduce the ambient temperature around the unit

No Events found!

Top