5 Posts

June 1st, 2003 08:00

Also Hexen II Mission Pack: Portal of Praevus will not read as well.  I know this one also used to read fine because I still have it installed.  I can't play it now because this game requires the CD, and my drive will not read the disc now.

All DVDs that I have tried read fine.  Most every other CDrom that I have tried works fine.

After reading some othe posts, I am thinking that maybe this is related to the copy protection used on some CDs.

5 Posts

June 1st, 2003 23:00

The mystery continues... I have now also discovered that the drive recongnizes some of my older data CDR discs as blank CDRs.  The autoplay dialog appears and asks what I want to do with a blank disc.  When I click cancel, go to Explorer and click on the drive icon, I get the message, "File system is corrupt and can not be read".  All of the discs I have found that can not be read, I burned with an older drive on another machine, but I have many more burned CDRs made on the same machine that read fine.

I have also discovered some CD audio discs I burned, that the GCC 4240 will not recognize.  All discs that will not be recognized with the 4240 in my Inspiron 8200 read fine in other machines.

The only thing that I can think of that may have changed anything is the update to Windows XP Service Pack 1a and all further XP updates.

I have tried everything I can think of short of reformatting and reinstalling back to the factory install (I reeeeeeeally don't want to do that!)

My very first thought was that the drive is beginning to die, but it still reads all DVD flawlessly, and also burns CDRs just fine.

If anybody has any ideas whatsoever, I'd really appreciate it!

Chris Paino

June 2nd, 2003 13:00

Only clues I can offer so far is that my I600M, which has the same drive, suffers a similar affliction. For a day after receiving the system, the drive worked fine and I read many commercially-burned CD-ROMs and my own burned CD-Rs (burned on another system). I had not yet tried burning on this new system.

Then, literally the next day, I could not read *any* Compact Disc, not the CD-ROMs I had read the day before, not the CD-Rs, not a single audio disc, no CD! All of the CDs were verified good on at least one other system.

But it read DVD-ROMs just fine, and still does. It just refuses to load a CD. When I put one in the drive, the drive makes a few feeble noises like it is trying to spin the disc, and cannot, and eventually gives up. With a DVD in, it eventually catches, and spins up like normal.

This happens regardless of what software is running at the time. I have verified it with Dell's standalone Diagnostics booted off a diskette. So unless XP has somehow permanently shoved a bad cookie into this drive's mouth (a la the region code), I don't see how XP or any XP update is to blame. Neither could Tech support, they are shipping me a new drive, so ... more later?

5 Posts

June 2nd, 2003 21:00

Thanks for replying obstuse!

Well, unless I reformat and re-install XP Pro I can't be sure it was the service pack or one of the subsequent critical updates.  I am trying to avoid that senario at all costs.  I just have too much stuff installed and set up just the way I like it to start all over again unless I *really* have to.

Hopefully, when you get your new drive it will work as advertised.  Please let me know how it goes.  If you could post the part numbers for the drive that would be most appreciated, as it would save me some time on the phone with the techs.

I may also go ahead and order a removable combo drive for the media bay at see what happens.

Thanks again,

PainoMan

June 3rd, 2003 15:00

Well, the replacement drive has arrived, I've been testing it for a couple of hours, and it works as expected. So far, I've only tested reading, but it: boots the Resource CD, plays audio CDs, plays DVDs, reads CD-Rs, and passes the diagnostic on the Resource CD (as long as a CD is loaded and not a DVD; this is not the same diagnostic I had run previously off diskette, which reported the opposite result... hhmmm?) Again, I have not tried writing.

As for drive hardware identifiers:

Old drive: Dell LBL P/N 8W007-A01, SN KR-04R057-.... Rev A00 Made in Korea

New drive: MATSHITA UJDA740, same P/N as Old, SN PH-0C0932-.... Rev A00 Made in Philippines

The old drive's input current rating was 1.5A@5V, the new says 2.8A@5V; happy to trade a bit of battery power for a drive that works!

But, hey, the old one worked for a day, too, so I'll keep you posted if anything changes.

183 Posts

June 3rd, 2003 16:00



@obtusefathead wrote:
Only clues I can offer so far is that my I600M, which has the same drive, suffers a similar affliction. For a day after receiving the system, the drive worked fine and I read many commercially-burned CD-ROMs and my own burned CD-Rs (burned on another system). I had not yet tried burning on this new system.



I had the same problem, I reinstalled XP and now it works fine.

23 Posts

June 5th, 2003 13:00



@Area_51 wrote:


@obtusefathead wrote:
Only clues I can offer so far is that my I600M, which has the same drive, suffers a similar affliction. For a day after receiving the system, the drive worked fine and I read many commercially-burned CD-ROMs and my own burned CD-Rs (burned on another system). I had not yet tried burning on this new system.



I had the same problem, I reinstalled XP and now it works fine.

That probably meant your upper and lower filters in the registry had issues and you could have just fixed it in 5 minutes instead of reinstalling or ground zeroing the machine.


 

5 Posts

June 5th, 2003 20:00

I saw upper and lower filters in the registery mentioned elsewhere but I can't find it again.  Could you give some more detail on this, i.e. what the registery keys are and what their values should be?

Thank you!!

Chris Paino

183 Posts

June 5th, 2003 21:00



@vincepoy wrote:

That probably meant your upper and lower filters in the registry had issues and you could have just fixed it in 5 minutes instead of reinstalling or ground zeroing the machine. 



Maybe so, but I wanted to reinstall XP for other reasons as well.

1 Message

November 14th, 2004 12:00

pls give me details to correct?fix the upper and lower registry filters or whatsoever ...
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