7 Posts
0
9293
News SSD & Remaining Rated Write Endurance 0 percent
Hello,
We just bought two new SSD D3-S4510 (SSDSCKKB48) to put on a BOSS controller.
The SSDs are working great (RAID configuration + OS installation and booting).
But at every boot, I got this warning for both SSDs (on iDRAC) :
| 2021-09-29 15:40:10 | The Write Endurance of Solid state drive (SSD) Disk 0 on AHCI Controller in slot 2 is less than the threshold value of 'Remaining Write Rated Endurance'. | |
| 2021-09-29 15:40:10 | The Write Endurance of Solid state drive (SSD) Disk 1 on AHCI Controller in slot 2 is less than the threshold value of 'Remaining Write Rated Endurance'. |
And in both physical disks:
| Remaining Rated Write Endurance | 0% |
I did not buy my SSDs from Dell (out of stock for a long time), but some reseller. They should be new and unused.
Could this be an firmware issue ? Or my SSDs are really end of life (refurbished product ?).
PS: Here the full data of one SSD from iDRAC:
| Drive Details | ||
| Device Description | Disk 0 on AHCI Controller in slot 2 | |
| Operational State | Not Applicable | |
| Block Size | 512 bytes | |
| Failure Predicted | No | |
| Remaining Rated Write Endurance | 0% | |
| Power Status | On | |
| Form Factor | M.2 | |
| Certified | Not Applicable | |
| T10 PI Capability | Not Capable | |
| Controller | BOSS-S1 | |
| RAID Information | ||
| Progress | Not Applicable | |
| Used RAID Disk Space | 447.07 GB | |
| Available RAID Disk Space | 0 GB | |
| Non RAID Disk Cache Policy | Not Applicable | |
| SAS/SATA/PCIe/NVMe Drive Information | ||
| Negotiated Speed | 6 Gbps | |
| Capable Speed | 6 Gbps | |
| SAS Address | 0 | |
| Security | ||
| Encryption Capable | Not Capable | |
| Encryption Protocol | None | |
| System Erase Capability | CryptographicErasePD | |
| Cryptographic Erase Capable | Capable | |
| Manufacturing Information | ||
| Part Number | Information Not Available | |
| Manufacturer | ||
| Non RAID Disk Cache Policy | Not Applicable | |
| Product ID | INTEL SSDSCKKB48 | |
| Revision | XC311132 | |
| Serial Number | PHYH118401A1480K | |
| Manufactured Day | Not Applicable | |
| Manufactured Week | Not Applicable | |
| Manufactured Year | Not Applicable |
Thank you,
Romain
ElCoyote_
63 Posts
1
September 30th, 2021 11:00
So I have an SR with Dell about this issue ( Dell EMC Case# ).
Support is saying that it's all fine to report erroneous errors on a 3rd party drive and make people think their drives need to be replaced. Nice trick, Dell! Perhaps that will make people buy more Dell drives or more HPE/Lenovo/SuperMicro servers instead.
Really, Dell? my geunine HGST 7.68Tb 12G SAS SSD is reporting '0% used endurance' and iDRAC 5.00.10.0 interprets this as '0% endurance LEFT'?
This is on the fringe of -not- being legal in many countries.
My 2c,
Vincent
DELL-Shine K
4 Operator
4 Operator
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3K Posts
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September 29th, 2021 08:00
You are mostly seeing incompatibility issue as M.2 drives are not from Dell. Dell M.2 drives are coming with FW which is validated with PowerEdge server. Some of these functionality might not work when you have non Dell parts on the server as FW will not have all required functionality?
ElCoyote_
63 Posts
1
September 29th, 2021 17:00
Hi Romain,
I am seeing the same kind of issue on an enterprise SAS SSD (12G) from HGST SS200.
Even though the drive has low poweron hours, the iDRAC reports that:
The Write Endurance of Solid state drive (SSD) Disk 2 on RAID Controller in Slot 1 is less than the threshold value of 'Remaining Write Rated Endurance'.
When I look this up from the iDRAC, the 'Physical Drive' shows:
Failure Predicted : No
Remaining Rated Write Endurance: 0%
However, when querying the drive, smartctl says this about the drive:
=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
Percentage used endurance indicator: 0% <================
Grown defects during certification = 0
Total blocks reassigned during format = 0
Total new blocks reassigned = 0
Power on minutes since format = 102107
Current Drive Temperature: 38 C
Drive Trip Temperature: 70 C
Is it possible that the iDRAC is mixing things up?
romainv
7 Posts
0
September 30th, 2021 00:00
Hello,
We ordered this intel SSD (pretty hard to find) because it was recommended by Dell for the BOSS card. I did not expect to have compatibility issues (same reference as Dell parts sold with the BOSS card).
But if it's just a false warning, I'll just ignore it.
romainv
7 Posts
0
September 30th, 2021 00:00
Hello,
It reassure me.
I did not try smartctl (didn't know we could launch a smart test on one drive through a material raid), I'll check for that.
Thank you,
Romain
ElCoyote_
63 Posts
1
September 30th, 2021 06:00
Hi Romain,
I submitted a Dell SR about this discrepancy just this morning.
For smartctl on a drive behind a PERC, use:
smartctl -a -d megaraid,2 /dev/sda
2 (is the LSI ID of your drive, as reported by Megacli -PDlist -a0
DELL-Shine K
4 Operator
4 Operator
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3K Posts
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September 30th, 2021 06:00
@romainv , Did you have latest iDRAC, BIOS and BOSS FW installed on the server?
romainv
7 Posts
0
September 30th, 2021 06:00
Yes, I updated the system and BOSS with the lifecycle controller
romainv
7 Posts
0
September 30th, 2021 06:00
OK thank you, I'll try that as soon as possible!
romainv
7 Posts
1
October 1st, 2021 00:00
Ok, thank you for your researches, so I'll just ignore those warnings.
I really expected 0 compatibility issues by choosing the specific reference recommended by Dell. The Dell sticker must have some mighty powers.