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Unity VSA Community Edition - Unable to Obtain License - Not Connect. Verify Network
Hi All,
Looks like the eval license request site is broken once again. I'm starting this new thread to increase visibility. In terms of this problem. I've:
- Logged into support.dell.com
- Made sure that my account was signed it on the eval request site.
- Attempted via multiple browsers.
- Verified that the VSA can ping delltechnologies.com.
Is there any alternative way by which to request a license?
Is this eval license site supported by traditional Dell Tech support channels or an internal Dell Tech site managed by IT?
jcervantes
2 Posts
0
October 12th, 2021 08:00
Hellow I have the same problem. Last month I can get the license file and install in the Unity VSA.
I hope that this issue be transitive, and fixed today
John_O
3 Posts
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October 12th, 2021 08:00
This matter has been raised with the site development team. They're working on getting us an ETA.
Abhiblore
1 Message
0
January 21st, 2022 07:00
I am still getting 'not connected' error while downloading the license. Do this issue still not fixed ?
DELL-Sam L
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7.1K Posts
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January 21st, 2022 09:00
Hello Abhiblore,
The issue had been fixed, but now we see it that it is not working again. We are actively working to resolve this as we know many customers are affected.
BM-EngOps
1 Message
0
February 8th, 2022 06:00
Hi Dell support,
I'm running into the same issue. Any alternative ways to obtain an eval license?
DELL-Sam L
Moderator
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7.1K Posts
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February 9th, 2022 07:00
Hello BM-EngOps,
We are still working to resolve the site issue. I have escalated this issue due to the number of customers that are affected.
Stuart55
1 Message
0
February 23rd, 2022 21:00
Unable to obtain eval license as well. Hopefully, this gets fixed. I have customer that are waiting for me to reproduce their issues in my lab.
wattep
1 Message
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March 9th, 2022 00:00
any news on this? as this is crazy that it's down for months now
yhlu
4 Posts
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March 24th, 2022 21:00
Still not working today. Could anyone help?
Fouad2222
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2 Posts
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March 27th, 2022 05:00
still not working till today, any help?
Stamoulisk
2 Posts
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March 29th, 2022 01:00
29 March 2022 and still not working
DELL-Sam L
Moderator
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7.1K Posts
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March 29th, 2022 09:00
Hello Stamoulisk,
We are still working on resolving the website issue for getting a unity vsa license. We are aware that many customers are needing this for their business and we are working quickly as we can to resolve this issue.
hadiyahya
1 Message
0
April 6th, 2022 22:00
Unable to generate eval license as well.
Hopefully, this gets fixed. I need to perform simulation for my customer.
yhlu
4 Posts
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April 14th, 2022 02:00
The fastest way to obtain the license key is to open SR.
Aung Thiha
1 Message
0
April 27th, 2022 20:00
Hello Bro I have the same issue!!