Possible fix for disappearing CD-R/RW Drive

Question

I have a Dimension 4600 with the Samsung CD-R/RW SW-252S drive and a JLMS DVD-ROM XJ-HD166 drive in which the two drives were disappearing.  Rebooting would restore them, but at some point within a few hours they would disappear.  I see many others on this Dimension CD/DVD forum have the same or similar problem.  I did finally manage to find a thread on the Opti-flex CD/DVD Drive forum that may help:   http://forums.us.dell.com/supportforums/board/message?board.id=oplex_cdrom&message.id=4115&c=us&l=en&s=dhs&cs=19   I did download and install the R902 firmware update discussed in the latter part of that thread.  We'll see later today or by sometime tomorrow whether it helped, and I will post an update.   Anyway, it is worth a try for those of us battling this particular demon.   --K9Leader

bernard0110 · Answer

if the problem still still exist, please try unseating/reseating cables on the drives.

TheBomb · Answer

pull the cmos battery off the motherboard for 30 seconds and then reseat it back restart the computer will find them and reset the bios and should resolve your issue quickly

fireberd · Answer

The CMOS battery removal will have absolutely no affect on this and that post should be ignored.

TheBomb · Answer

it works well, also you may wnat to try and uninstall the cdrw drives them selve in case it may be driver relatefd but 10 to 1 its a bios loseing its configuration so resetting the battery or a bios flash will definatly help

zbestwun2001 · Answer

Why are we haveing so many different fixes for this problem. Where is Predetor when we need him? Steve

Predator · Answer

Jack is correct, the CMOS battery is a waste of time in regards to this post and again TheBomb should be ignored.

K9,

Glad to hear the firmware update seemed to help, and yes checking for these updates from the Downloads link under Product Support Tab above is a good idea.

Best Regards

God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

CD/RW Link

Message Edited by Predator on 02-07-2005 06:33 PM

K9Leader · Answer

Perhaps I am jinxing it, but the R902 firmware update seems to have worked. It is now 24 hours later and the drives have not gone missing.    --K9Leader

Predator · Answer

Thanks for the update K9, we know the firmware has helped some.

Good luck with your drive & the system.

Best Regards

God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

CD/RW Link

espanto · Answer

Hello everybody:

How can I instal this update 902?. I don´t know anything of computers but I have this problem. I just brought my Dell Dimension 4700 on Junary 28th. and the CDRW doesn´t work any more. I very upset with Dell about this, My last computer was a no branded and work until I replaced it for my new Dell.

Thanks in advance for your help.

Storage, Drives & Media

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