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1sh0t1b33r

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5 years ago

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1sh0t1b33r

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18872

November 10th, 2020 07:00

Precision 5530, WD19TB, not charging

I have a Dell Precision 5530 on a WD19TB dock that is no longer charging through the dock. The only way it charges is if I plug A/C adapter in, then connect dock for it to display on external monitor. If dock is plugged in first, then A/C, it also does not charge. The laptop battery slowly dies.

Dock is working as I have another Dell laptop that works on the same dock and setup fine through Thunderbolt cable.

Any ideas? All firmware is up to date and everything else works fine. I first noticed it when in a game and graphics got choppy when there was a lot of stuff going on. Checked power/battery and noticed it was not charging.