I acquired supporting a client that has EmailXtender 4.81.409.  It appears that in the Administrator, there are several months worth of incomplete archiving, going back to 201203, with Status Record Failed. Also, it appears archive folders haven't been created since Apr 10 - Apr 28 2012 timeline, going to today. Not sure what is going on. Several events are being logged in the OTG log as follows:

These are being logged every minute

 

Failed Exchange Server Extraction: EXCHANGESERVER MailBox: Mailbox Management, Error: 800020d0

Also seeing these in the eventlog as well:

Event Type: Error
Event Source: EmailXtender
Event Category: Administrator
Event ID: 0
Date:  7/5/2012
Time:  8:50:03 AM
User:  N/A
Computer: VCXTENDER
Description:
[Error - EmailXtender Invalid License. Reason: Evaluation Period Over.]  repeated 268 times.

Event Type: Error
Event Source: EmailXtender
Event Category: Administrator
Event ID: 0
Date:  7/5/2012
Time:  8:50:03 AM
User:  N/A
Computer: VCXTENDER
Description:
Exception in ProcessIncomingCommand

Event Type: Error
Event Source: EmailXtender
Event Category: Administrator
Event ID: 0
Date:  7/5/2012
Time:  8:58:47 AM
User:  N/A
Computer: VCXTENDER
Description:
Error - EmailXtender Invalid License. Reason: Evaluation Period Over.

Thank you.

Disconnecting from Mail Server EXCHANGESERVER.

Connection to Mail Server EXCHANGESERVER Established.