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2548

January 29th, 2006 23:00

both drives not recognised

I cannot burn music or files onto dvd's or Cd's.
 
My two drives are :
 
samsung cdrw/ dvd sm-352f
tdk dvdrw/ 880n
 
I had roxio software but now whenever I download software to burn CD's they don't recognise the drives...
I need a non malevolent burning software that recognises both drives.
No software recognises either.
There appears to be nothing wrong with either drives in troubleshooter.

2 Intern

 • 

9.4K Posts

January 30th, 2006 11:00

Are the drive being seen in the BIOS?  If not then clear the CMOS.  Depending on which model you have there should be a jumper on the motherboard to clear the CMOS.  Once the CMOS is cleared the system will redetect all the installed hardware including the drives.
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