Hi there, I've been trying all week to upgrade my 10-year old 8100 and it keeps failing at the last minute (after hours of waiting) and rolls back.

Can anyone please help me? There is nothing wrong with this PC, which has been upgraded over the years. It has a couple of SSD's, an external video card, 16GB or RAM, and is plenty fast enough to cope with big spreadsheets, Photoshop,and anything else I throw at it. I can't believe I have to replace it, it seems such a waste, not just of money, but of resources.

Someone here must be able to help me? Please?