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10 Posts
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148768
Japanese Language Bar causes pnap32.exe to crash
Windows 7 64bit Enterprise
Have the Japanese Language bar installed (using Office 2010 IME) as default.
Keep getting the below error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: pnap32.exe
Application Version: 8.0.306.1427
Application Timestamp: 5261b071
Fault Module Name: StackHash_6e5b
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000374
Exception Offset: 000ce653
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 6e5b
Additional Information 2: 6e5b4d55f877a940ee7f6941b749d91d
Additional Information 3: 867d
Additional Information 4: 867d0d2710bca69d393aa7c273536ce0
Once I set the language bar to anything other, it's fine. Seems to be ONLY the Microsoft Office IME 2010
Kelly Craig
44 Posts
0
October 3rd, 2014 15:00
I suggest you open a support ticket with Dell Software Support. https://support.software.dell.com/
Kelly Craig
Product Manager - vWorkspace
DELL-Andrew W1
378 Posts
0
October 9th, 2014 05:00
Hi Mike,
I couldn't find an SR for this so I've raised this as a case in your name. I'll be in touch via the Support case.
Thanks, Andrew