UNSOLVED

Kannan Ranganathan

updated

5 years ago

0

202

January 31st, 2022 00:00

Payment confirmation issue

Respected Sir/ma'am : On 27/01/2022 I was ordered laptop in dell.com and I was entered all the details which was asked. And reviewed it. Then it goes to check out page and I was already choose UPI payment option. So in checkout page I did payment through UPI and money is also successfully debited from my account. But it's not shown any payment done in checkout page. When I reach my bank regarding to this issue they told payment was successfully done to merchant ( Dell) so you need to ask them regarding this with payment ref number.  I wrote a mail to India sale Dell. They replyed me, on that they said The payment details are shared with finance department so need 2days time for confirmation of my payment. But still now I didn't receive any solution for my payment. you people are make us fool. Time is more precious. And I have so much of works to do with my lap that's why we are placing orders. Due to issues with you. You're wasting our time. Please do refund. Someone who have the responsible plz. Answer this. I'll share my payment details. Plz do confirmation and make refund it to my acc. I brought a new laptop due to this issue from somewhere else.