New USB installed, touch screen now working

Question

Hi I have an Inspiron5559, the touch screen stopped working and later on in the Bios diagnostics it says new USB installed and doesn't go any further from there. I have tried reinstalling Windows 10. But the problem persists. Any solution please

DELL-Cares · Answer

We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.

New USB installed, touch screen now working

Dell Support Resources

Latest Solutions

Precision 5820 boot looping and giving 1-4-1 error

charging adapter not working

Power connect 3524 console access problem

Unlocking HDD BIOS PASSWORD states data will be destroyed

New syntax of keyword search by author ID and keyword on Dell forum