Unable to access file share and unable to reach data mover they are greyed color

EMC NAS Service is not running due to one of the following reasons:
  1. EMC NAS Service is still starting or there was an error during
     service start-up.
       Please logout and try logging in after 5 minutes. It can take up to
       15 minutes after Control Station boot for EMC NAS Service to start.
       If the problem persists after 3 login retries, please reboot the
       Control Station and try again. If this message is still displayed,
       contact EMC Customer Support.
  2. EMC NAS Software upgrade is in progress, which required stopping
     the Service temporarily.
       Please DO NOT use the administrative interface while EMC NAS Software
       upgrade is in progress. EMC NAS Service starts automatically after
       the upgrade finishes.

Until EMC NAS Service starts, administrative commands and interfaces
will not operate.