Intel® Core™ Ultra Processors

MyService360

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Services management and analytics for IT infrastructure
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Overview

MyService360 is your one-stop-shop for services information. Get personalized data and actionable insights for your entire environment or a single product.

Companies investing in digital transformation need an online experience that simplifies support, saves time and helps them plan the future. From complex global environments to individual systems, MyService360 takes the guesswork out of the enterprise services experience. With immersive 360 degree data visualizations and analytics across your datacenter, and an end-to-end services history for Dell Technologies products, MyService360 provides actionable intelligence on what matters most to your IT team.
Introducing services technology
IT Professionals Having a Conversation in a Data Center

MyService360 Key Benefits

  • Real-time, critical incidents and risks with a proactive heads-up display
  • Clear, prescriptive recommendations for simplified action and planning
  • Historical trends and data analytics to optimize your Dell Technologies support experience
  • Manage services health for data protection, storage and converged systems
Watch MyService360 video Explore interactive demo

Proactively manage IT infrastructure services health

Purpose

MyService360 is a personalized, cloud-based dashboard that simplifies complex data sets for services and support across your Dell Technologies environment into actionable intelligence.

  • Personalized views by team member
  • Real-time, self-service actions
  • On-demand reporting and analytics

Benefits

IT staff are empowered to take control of their enterprise services experience. Get insights into critical events, daily priorities and proactive actions. Access the data to plan your future.

  • Identify and resolve issues faster
  • Shift focus to optimization
  • Maximize IT investments

What You Get

With 360 degree data visualizations of your global install base, MyService360 helps you easily assess and manage the services health of your environment.

  • Service health and risk scoring
  • Incident management and trends
  • Code level recommendations

MyService360

Actionable intelligence from your company’s services and support data

Learn how to unlock the full interactive MyService360 dashboard experience at the Dell Technologies Online Support site. With MyService360, you can proactively manage potential services risks for a system, site or your global environment with tailored analytics, rich data and self-service across incidents, on-site services, advisories, contracts, connectivity, code levels & more.
Read getting started guide

IT leaders thrive with intelligent self-service portals from IT services providers

56%

56% of IT leaders optimized the user experience for managing IT services & support.

61%

61% of IT leaders received clear, actionable recommendations for IT environment health.

63%

63% of IT leaders gained access to ​historical trends and analytics ​for IT planning​.

"MyService360 has definitely helped us to be more proactive because we can see everything that’s going on in our environment. It is really easy to use, very intuitive."

ROBERTO HURTADO, ENTERPRISE STORAGE ENGINEER
Intel® Core™ Ultra Processors