• Specialty Support Services for Infrastructure

    Not all IT organizations are built the same. Get support that addresses your unique IT needs.

    • Onsite Diagnosis Service

      Save time and resources. Skip phone-based troubleshooting and have a Dell-certified technician dispatched directly to your site.

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    • Keep Your Hard Drive for Enterprise
      Keep Your Component for Enterprise

      Retaining failed drives and hardware components helps eliminate security and compliance risks.

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    • Technical Account Managers (TAM)

      Beyond troubleshooting – partner with a technology expert for a proactive, consultative approach to maximizing the value of your infrastructure.

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    • Logistics Online Inventory Solution

      Logistics Online Inventory Solution (LOIS) is a cloud-based tool that enables data center customers to manage, monitor and automatically replenish spare parts inventory stored at their locations.

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    • RESOURCES

    • Specialty Support Services for Infrastructure Service Descriptions

      Learn more about what’s included with our industry-

      leading Specialty Support Services for Infrastructure

    • ProSupport Infrastructure Suite

      Looking for comprehensive support for your Dell assets? ProSupport Infrastructure Suite has the enterprise-class support your organization needs.