Extended Technologies Complete
Frequently asked questions
Learn even more about how Dell supports its trusted channel partners.
Dell Extended Technologies Complete (ETC) enables customers to seamlessly procure complementary third party technology solutions through Dell Technologies and its trusted channel partners. ETC expands the Dell Technologies portfolio by providing access to carefully selected third party solutions that address customer needs beyond Dell's core offerings. These solutions are purpose-built to fill portfolio gaps, extend solution capabilities, and support the future-ready infrastructure customers require to modernize, scale, and innovate.
Purchasing third party solutions through Dell Extended Technologies Complete (ETC) provides a simpler, more integrated experience while reducing risk and complexity. Through ETC, customers can procure complementary third party technologies directly from Dell or its authorized channel partners-while maintaining Dell as their primary point of engagement. This streamlines purchasing, contract management, and vendor coordination.
Buying through ETC offers several key advantages:
- Simplified procurement
Reduce the number of vendors and contracts by purchasing third party solutions through Dell or its partners. - Curated solutions
ETC solutions are selected to complement Dell Technologies platforms, helping ensure alignment with existing architectures and solution strategies. - Dell-backed engagement
Customers benefit from Dell's scale, governance, and ecosystem oversight-providing added confidence in solution selection and delivery.
No. ETC is designed to extend customer choice, not restrict it. ETC enables access to a growing portfolio of third party solutions that address specific technology needs not covered by Dell's core offerings. These solutions are selected to fill technology gaps, enhance capabilities, and support evolving customer requirements.
No. Support is provided by the third party.
Yes. ETC solutions can be procured through Dell Technologies or its authorized channel partners, allowing customers to maintain existing partner relationships while accessing third party technologies through the Dell ecosystem.
ETC is ideal when customers need to:
- Address technology gaps beyond Dell's core portfolio
- Extend or enhance existing Dell deployments
- Adopt emerging or specialized technologies
- Build future-ready infrastructure using a single, trusted procurement path
Yes. Dell Extended Technologies Complete (ETC) is a global program, designed to support customers across multiple regions through Dell Technologies and its authorized channel partners. ETC operates within Dell's worldwide sales and partner ecosystem, enabling customers in supported geographies to procure eligible third party solutions through Dell using consistent engagement models. Availability of specific solutions may vary by region based on local regulations, partner coverage, and market needs.
Companies are selected for inclusion based on strict criteria and evaluation by Dell Technologies executive management