• Incident Response and Recovery

    • When a destructive cyber attack or incident occurs, we help you respond and recover fast

      Do you know what to do in the event of a cyber incident such as a ransomware attack? Can your company afford downtime caused by inaccessible data or a downed network? Dell Technologies Services is here to help.

      Backed by the scale of Dell Technologies’ global network, we react quickly and adjust resources according to your unique situation. We get you back to business fast.

      Our team of industry-certified cybersecurity experts are standing by for swift response. We help eliminate cyber threats, accelerating your recovery by working side by side with you until normal operations have been restored.

    • Fast response from trusted cybersecurity experts

      We have a global team of cybersecurity experts ready to assess your needs and get you back to business with as little interruption as possible.

    • Complete recovery and improved security

      We don’t just identify the issues, we work with you all the way through to complete recovery and further to help prevent future cyber attacks. And we have flexible payment solutions for those who need them.1

    • Vast expertise for any need

      We can help no matter the situation, with expertise across Dell and non-Dell infrastructure solutions and end-point devices plus experience in data forensics, edge, cloud, legal, insurance and more.

    • Over 60%

      of companies have experienced a data compromise due to an exploited vulnerability.2

    • Every 11 seconds

      There is a successful cyber or ransomware attack.3

    • 72%

      of companies report needing external help making sure they cover all the IT security and risk requirements.4

    • Resources

      Learn more about Incident Response and Recovery

    • Rebuild, Restore, Re-Deploy

      Learn more about our global capabilities and how Incident Response and Recovery Services can help you no matter the situation.

    • Incident Recovery Retainer Service

      Be prepared so you can recover quickly from a disruptive cyber incident! Get 120 or 240 ready-to-use hours of annual recovery assistance from industry-certified cybersecurity professionals. Plus an up-front evaluation of your organization’s incident recovery capabilities and coverage.

    • Related Offerings

    • Dell Trusted Devices

      Dell Trusted Devices create a secure foundation to the modern IT environment with resilient layers of endpoint protection that harden the attack surface and protect, detect and respond to evolving threats above and below the operating system.

    • Proactive monitoring, updating and optimizing the end-user environment

      Optional Support Services for Enterprise

      Ensure data security throughout the life of your infrastructure solutions with services to that let you maintain control of sensitive data on failed parts, or help you safely retire assets, all while maintaining compliance with industry standards.

    • Enhance collaboration and productivity with expert Microsoft 365 management and support

      Managed Detection and Response

      Detect, investigate, and respond to advanced threats across your IT environment

    • Ensure high availability and performance for your server, storage and network resources

      Cyber Recovery Solution

      Determine your strategy to recover after a cyber attack

  • Questions?
    We're here to help.
    From offering expert advice to solving complex problems, we've got you covered.

    • 1 Payment solutions provided to qualified commercial customers by Dell Financial Services (DFS) or through Dell Technologies group companies and/or through Dell’s authorized business partners (together with DFS “Dell”). Offers may not be available or may vary by country. Offers may be changed without notice and are subject to product availability, eligibility, credit approval and execution of documentation provided by and acceptable to Dell or Dell's authorized business partners.  In Spain, services are provided by Dell Bank International d.a.c branch in Spain and in remainder of the EU by Dell Bank International d.a.c, trading as Dell Financial Services which is regulated by the Central Bank of Ireland. Dell Technologies, DellEMC and Dell logos are trademarks of Dell Inc.

      2 Forrester Consulting Thought Leadership Paper Commissioned by Dell, BIOS Security – The Next Frontier for Endpoint Protection, June 2019​

      3 Estimated for 2021, Cybersecurity Ventures: https://cybersecurityventures.com​​

      4 A commissioned study conducted by Forrester Consulting on behalf of Dell Technologies, December 2020​