Intel® Core™ Ultra Processors
Learn More about Intel
Dell Care Suite for PCs
Accidents Happen
Dell Care Premium includes Accidental Damage Service for fast and seamless repairs due to drops, spills and electrical surges. Plus, there’s no hidden fees or deductible.
| Features | Basic | Dell Care Plus | Dell Care Premium |
| Support Essentials | |||
| Hardware issues? We’re here by phone, chat, or online | Business Hours | 24/7 | 24/7 |
| Software trouble? We fix web access and tools like email and Microsoft 365 | 24/7 | 24/7 | |
| PC repair at home, school or work after remote diagnosis | Varies | 1-2 Business Days | 1-2 Business Days |
| Support that travels with you, near or far |  |  | |
| Help to back up important files and memories | | | |
| Keep your child safe online with parental control set up help | | ||
| Repairs for accidents like drops, spills, and electrical surges | | ||
| SupportAssist Technology Enabled Features | |||
| Monitor your PC's health, performance, and security—all in one spot | | | |
| AI proactively uncovers issues, informs you, and starts the resolution process | | | |
| AI predicts hardware failures early and we’ll send replacement parts | | | |
| Gets rid of viruses and malware to keep you secure | | ||
| Automatically keeps your PC stable, connected, and fast | |
Our Dell Care promise,
our experts are here to help and keep
things running smoothly.
From our hands to yours.
Get 24/7 hardware support
from the creators of your PC.
Intel® Core™ Ultra Processors
Learn More about Intel