Unable to Install Dell Threat Defense for Mac

Unable to Install Dell Threat Defense for Mac


An administrator may be unable to install Dell Threat Defense due to the product already being installed on the endpoint.


Affected Products:

Dell Threat Defense v1.0 and later

Affected Platforms:

Mac


When installing Dell Threat Defense an administrator may see:

This message may appear because:

  • Incompatible Dell Threat Defense was installed previously.
  • The same Dell Threat Defense version was already installed.
Note: For information on how to location version, reference How to Identify the Version of Dell Threat Defense.


  1. Uninstall Dell Threat Defense.
  2. Install Dell Threat Defense.

For support, US-based customers may contact Dell Data Security ProSupport at 877.459.7304, Option 1, Ext. 4310039, or via the Chat Portal. To contact support outside the US, reference ProSupport’s International Contact Numbers. For additional insights and resources, visit the Dell Security Community Forum.


ID článku: SLN303429

Datum poslední změny: 10/02/2018 09:56 AM


Zhodnoťte tento článek

Přesné
Užitečné
Snadno srozumitelné
Byl tento článek užitečný?
Ano Ne
Zašlete nám svůj názor
Komentáře nesmí obsahovat tyto speciální znaky: <>() \
Je nám líto, ale náš systém zpětné vazby je v současné době mimo provoz. Zkuste to později.

Děkujeme za váš názor.