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Welcome to the future of Dell’s online technical support

A support experience built with you in mind.

You told us what you wanted. We listened. You will soon notice a new look and feel to your Dell support page as our online support will be changing to better meet your needs. We understand that simplicity, ease of use and touch-friendly design will make it easier for you to solve your technical issues and maintain your system.

My Support’s goal is to improve your online support experience with a personalized feel and easy-to-understand navigation. We have also added do-it-yourself device resources and optimization recommendations to better maintain your device. Other features include:

Home page

Our updated Service Tag entry box and prominent account login enable instant access to customized support for your product. Find out how to improve your device’s performance and keep it running.
Service tag

Support dashboard
Your product profile displays system health and allows you to renew or upgrade your warranty. All the information you need about your device is now in one area.

Dashboard

Get started
The Get started tiles help you set up your support experience. Register your product, connect to our user community and maintain your product.

Research a topic
Find trending issues, top solutions and support videos to provide helpful information. See the latest troubleshooting tips and learn how to apply them.

Get drivers

The Get drivers tab offers access to the most up-to-date drivers for your product. Keep your Dell device running at its best with manufacturer-approved updates.

Upgrade
Easy-to-use categories provide a direct path to the parts, accessories and upgrades that compliment your product. Get the parts designed to work best with your device.

Dell’s new My Support was designed with your needs in mind. We hope it makes your life a little easier. Check back in the coming months as My Support continues to grow to better meet your needs.

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