Learn about Dell’s 24/7 virtual assistant, available in multiple languages and across various platforms. This video highlights how the VA can assist with troubleshooting, support, and dispatching replacement parts.
Our virtual assistant is accessible 24/7 in multiple languages across several different channels. Whether you prefer online chat, SupportAssist, WhatsApp, Line, WeChat, Apple Business Chat, or the Dell Community Forum, our virtual assistant is here to troubleshoot an issue, find support information, or set up a dispatch for a replacement part.
Our VA is knowledgeable, fast, and easy to use, making it a fantastic resource for your Dell tech support needs. We are continuously investing in technologies to make our virtual assistant intelligent and capable, thanks to generative AI advancements, enabling more natural, context-aware, and engaging interactions.
Next time you have a question or issue related to your Dell system, use our virtual assistant to get the answer.
