Even if your service is out of warranty, we can still support you with any issues you have. This video will give you a brief overview on how to use the Dell software support service offer to resolve your out of warranty system software issues.
Go to dell dot com slash support and enter your system service tag. Click on the buy software support tile for any of the issues listed on screen. When prompted.
Choose how you want to pay for the support session with one of our software specialists. This will help us estimate the timing in which your payment will be processed, select the required time slot and click on next.
Add any details of the issue into the text box to help us best assist you. Check the box next to I have read and understand and then click add to cart. Please keep the following in mind.
Have your system nearby and accessible for our software expert to resolve your issue. If the expert is not able to reach you at the phone number you provided, you will receive an email where you can reschedule the call at a time that is convenient for you.
We may need to reinstall a copy of the original operating system during the repair. The reinstallation of the operating system can result in data loss.
The agent can help you back up your data. If our software specialist is unable to resolve your issue or recommend a solution. Dell will refund the fees you paid if you still need help or have any questions, contact us for further assistance.
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