PowerFlex: How to update device path and clear the SDS device errors using command line

Summary: Even after performing clean command, the SDS device error does not clear. Here are steps on how this can be fixed.

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Symptoms

SDS errors being reported as below:  

4: Name: ScaleIO-3a5aeb6e  Path: /dev/sdl  Original-path: /dev/sde  ID: 2a71c74700030003
                Storage Pool: SP_SAS, Capacity: 1116 GB Error-fixes: 0 scanned 0 MB, Compare errors: 0 State: Error
 13: Name: ScaleIO-3a5aeb77  Path: /dev/sdu  Original-path: /dev/sdn  ID: 2a71c7500003000c
                Storage Pool: SP_SAS, Capacity: 1116 GB Error-fixes: 0 scanned 0 MB, Compare errors: 0 State: Error

Tried the command: 

scli --clear_sds_device_error --sds_id c948227100000004 --device_path  /dev/sdp
 Successfully cleared SDS device sds: with ID c948227100000004, /dev/sdp

But when checked in the query_sds sds_id errors were the same. 

 

Cause

If you look at the scli --query_sds --sds_id

4: Name: ScaleIO-3a5aeb6e  Path: /dev/sdl  Original-path: /dev/sde  ID: 2a71c74700030003
                Storage Pool: SP_SAS, Capacity: 1116 GB Error-fixes: 0 scanned 0 MB, Compare errors: 0 State: Error

The Path and the original path are both different from each other. 

Resolution

  run the command: 

Scli --update_device_original_path --sds_id  --device_id

For Example:

scli --update_device_original_path --sds_id c948227000000003 --device_id  2a71c74700030003
scli --clear_sds_device_error --sds_id  --device_id  
scli --clear_sds_device_error --sds_id c948227100000004 --device_id 2a71c74700030003

Note: To use device_id instead of using device_path as the device path can be different at some point but the above command will rectify the same. 

Affected Products

PowerFlex rack, ScaleIO
Article Properties
Article Number: 000027185
Article Type: Solution
Last Modified: 12 Nov 2025
Version:  8
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