VCF on VxRail 5.2.x version -- Cluster expansion using initiate_stretch_cluster_vxrail script fails with ErrorCode : "HM_VXRAIL_FQDN_NOT_FOUND"

Summary: Cluster expansion using initiate_stretch_cluster_vxrail_52 script fails with error Validation ended with status FAILED Validation Failed Validation is failed in task : "Validate vmnics compatibility for Adding the hosts" with ErrorCode : "HM_VXRAIL_FQDN_NOT_FOUND" message : Not able to read VxRail FQDN from the cluster domain-c9. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

domain manager log shows below events : 

2025-03-05T16:45:01.441+0000 ERROR [vcf_dm,67c87f8cefa757481f5a3091bd63cdea,5f42] [c.v.e.s.o.model.error.ErrorFactory,dm-exec-4]  [IQJQT] HM_VXRAIL_FQDN_NOT_FOUND Not able to read VxRail FQDN from the cluster domain-c9.
com.vmware.vxrail.vcf.hostmanager.error.VxRailHostManagerException: Not able to read VxRail FQDN from the cluster domain-c9.
        at com.vmware.vxrail.vcf.hostmanager.services.util.VxRailHostManagerUtil.getVxRailFQDN(VxRailHostManagerUtil.java:329)
        at com.vmware.vxrail.vcf.hostmanager.action.PrepareAddHostConfigFromVcenter.execute(PrepareAddHostConfigFromVcenter.java:120)
        at com.vmware.vxrail.vcf.hostmanager.action.PrepareAddHostConfigFromVcenter.execute(PrepareAddHostConfigFromVcenter.java:55)
        at com.vmware.evo.sddc.orchestrator.platform.action.FsmActionState.invoke(FsmActionState.java:62)
        at com.vmware.evo.sddc.orchestrator.platform.action.FsmActionPlugin.invoke(FsmActionPlugin.java:159)
        at com.vmware.evo.sddc.orchestrator.platform.action.FsmActionPlugin.invoke(FsmActionPlugin.java:144)
        at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.invokeMethod(ProcessingTaskSubscriber.java:400)
        at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.processTask(ProcessingTaskSubscriber.java:520)
        at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.accept(ProcessingTaskSubscriber.java:124)
        at jdk.internal.reflect.GeneratedMethodAccessor1073.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:569)
        at com.google.common.eventbus.Subscriber.invokeSubscriberMethod(Subscriber.java:85)
        at com.google.common.eventbus.Subscriber.lambda$dispatchEvent$0(Subscriber.java:71)
        at com.vmware.vcf.common.tracing.TraceRunnable.run(TraceRunnable.java:59)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
        at java.base/java.lang.Thread.run(Thread.java:840)
Caused by: java.lang.Exception: Unable to find custom field key VxRail-IP for the input
        at com.vmware.evo.sddc.common.client.vmware.vsphere.VcManagerBase.lambda$getCustomFieldValueByMoId$110(VcManagerBase.java:16081)
        at java.base/java.util.Optional.orElseThrow(Optional.java:403)
        at com.vmware.evo.sddc.common.client.vmware.vsphere.VcManagerBase.getCustomFieldValueByMoId(VcManagerBase.java:16078)
        at com.vmware.vxrail.vcf.hostmanager.services.util.VxRailHostManagerUtil.getVxRailFQDN(VxRailHostManagerUtil.java:312)
        ... 17 common frames omitted

Cause

Script is looking for field "VxRail-IP" under custom attributes and unable to find same. 

Resolution

In vCenter under Cluster Summary tab add missing VxRail-IP field under Custom Attributes. 

Custom Attributes page  

Retry Failed workflow. 

Additional Information

na

Affected Products

VMWare Cloud on Dell EMC VxRail E560F

Products

VxRail, VMWare Cloud on Dell EMC VxRail E560N, VxRail 460 and 470 Nodes, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail E Series Nodes, VxRail P Series Nodes, VxRail S Series Nodes, VxRail Software , VxRail V Series Nodes, VxRail VD Series Nodes ...
Article Properties
Article Number: 000398638
Article Type: Solution
Last Modified: 22 Dec 2025
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.