Connectrix MDS: M3: EOBC heartbeat failure in device DEV_EOBC_MAC

Oversigt: M3 line card may be reset after system reports EOBC heartbeat failure:

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Symptomer

M3 line card may be reset after system reports  EOBC heartbeat failure:

 --- snip ---
 %MODULE-4-MOD_WARNING: Module X (Serial number: DUMMYNUMBER) reported warning X/1-X/0 due to EOBC heartbeat failure in device DEV_EOBC_MAC (device error 0xc0a0614f)
 %MODULE-4-MOD_WARNING: Module X (Serial number: DUMMYNUMBER) reported warning X/1-X/0 due to EOBC heartbeat failure in device DEV_EOBC_MAC (device error 0xc0a0614d)
 %MODULE-2-MOD_NOT_ALIVE: Module X not responding... resetting (Serial number: DUMMYNUMBER)
 --- snip ---

Årsag

Conditions:
The particular trigger is not known, though the issue should be conditioned as exceptionally rare.

Løsning

Workaround:
Line card come online after reload. No particular workaround proposed.

Flere oplysninger

Some EOBC heartbeat loss was seen due to which LC got rebooted and came back online. The reason for heartbeat loss is not known, though this is extremely rare.

Berørte produkter

Connectrix MDS-9250i, Connectrix MDS-9710
Artikelegenskaber
Artikelnummer: 000185923
Artikeltype: Solution
Senest ændret: 29 aug. 2025
Version:  5
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