NetWorker: nsrwatch and nsradmin report "Error opening terminal: xterm-256color"

Oversigt: After upgrading to v19.7 or later, nsrwatch and nsradmin do not work.

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Symptomer

NetWorker is installed on a Red Hat 9.x server.
nsrwatch and nsradmin commands return the following error:

[root@nwserver]# nsrwatch
Error opening terminal: xterm-256color.

Årsag

This is related to the system TERM configuration, for example:

[root@nwserver]# echo $TERM
xterm-256color

 

Red Hat 9+ stopped providing /usr/lib64/libncursesw.so. NetWorker nsrwatch uses an integrated version of libncursesw.a.
v5.5 libncursesw.a should be fine on any Red Hat system. However, if you have a terminfo entry, like xterm-256color, modified to work with a version later than 5.5, the integrated v5.5 libncursesw.a of nsrwatch cannot parse the terminfo entry.

Løsning

Workaround 1 (temporary):

Change TERM first, for example, to vt220.
[root@nwserver]# TERM=vt220
[root@nwserver]# nsrwatch
(works ok)

Workaround 2 (persistent):

Use the /usr/share/terminfo/<directory>/<TERM> file from the prior Red Hat operating system.

Berørte produkter

NetWorker, NetWorker Series

Produkter

NetWorker Family
Artikelegenskaber
Artikelnummer: 000212846
Artikeltype: Solution
Senest ændret: 17 jan. 2026
Version:  5
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