AppSync: LDAP Configuration Fails org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException: HTTP 500 Internal Server Error

Oversigt: After filling all the parameters, and clicking the Apply button, an error message is received after 4-5 minutes when configuring a new LDAP in AppSync. The CPU and RAM remain high. Error message received when LDAP configuration fails: org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException: HTTP 500 Internal Server Error ...

Denne artikel gælder for Denne artikel gælder ikke for Denne artikel er ikke knyttet til et bestemt produkt. Det er ikke alle produktversioner, der er identificeret i denne artikel.
Udforsk andre ressourcer

Symptomer

From AppSync server log: 
<Date-time> INFO [default task-8] [com.emc.archway.services.iamservice.KeycloakService] [AppSync server] [] b98e9897-2f9d-4e0f-8f03-f2c3cbc8a190->>> LDAP group sync status is 19999 imported groups, 0 updated groups, 0 removed groups using mapper AppSync LDAP Group Mapper
Then we see the Error: 
<Date-time> ERROR [default task-2] [org.jboss.as.ejb3.invocation] [AppSync server] [] WFLYEJB0034: Jakarta Enterprise Beans Invocation failed on component KeycloakService for method public abstract com.emc.archway.securityInterface.LDAP com.emc.archway.securityInterface.IAMService.getLDAPAuthority(com.emc.archway.context.ExecutionContext,java.util.UUID) throws com.emc.archway.errorMessages.ResourceNotFound: javax.ejb.EJBException: org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException: HTTP 500 Internal Server Error

Årsag

The limit is 20,000 groups and it is showing 19,999 groups.

Løsning

Modify the search path for AppSync groups so that AppSync does not look into other groups, then retry adding the settings. The issue is resolved by reducing the user and group search path.

Berørte produkter

AppSync

Produkter

Data Backup & Protection Software
Artikelegenskaber
Artikelnummer: 000228907
Artikeltype: Solution
Senest ændret: 10 sep. 2025
Version:  2
Find svar på dine spørgsmål fra andre Dell-brugere
Supportservices
Kontrollér, om din enhed er dækket af supportservices.