Certain Alienware Accessories Are Not Detected in the Alienware Command Center Version 6.0 or Above

After installing or updating Alienware Command Center to version 6.0 or above, the following Alienware devices will not be detected.

• Alienware 7.1 Wired Gaming Headset - AW510H
• Alienware Wireless Gaming Headset – AW988
• Alienware Advanced Gaming Keyboard – AW568
• Alienware Pro Gaming Keyboard – AW768
• Alienware Advanced Gaming Mouse – AW558
• Alienware Elite Gaming Mouse – AW958
• Alienware Elite Gaming Mouse - AW959

The Alienware devices listed above are not supported in Alienware Command Center version 6.0 and above.

It is advised to use Alienware Command Center version 5.5 if you have an Alienware AW510H, AW988, AW568, AW768, AW558, AW958, or AW959 device.

If you have installed Alienware Command Center version 6.0 or above, uninstall it, and install version 5.5.

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