NetWorker: How-To Remove VBA EMC Backup and Recovery (EBR) plug-in from vCenter Server

NetWorker no longer supports performing VMware protection with the VBA/EBR appliance. VMware protection is now performed using the NetWorker VMware Protection (NVP) vProxy appliance. A new vCenter plug-in has replaced the plug-in used by the VBA/EBR appliance. To remove the VBA/EBR plug-in follow the below steps.

Before you begin.
Take a snapshot/backup of the vCenter server before making changes.
Double check all commands before removing files from the vCenter server.
 

1. Log in to the vCenter mob extension manager at https://<vCenter FQDN or IP>/mob/?moid=ExtensionManager
   • Use your normal vCenter web client credentials
2. Unregister the following VBA plug-in extensions:

• vcbimage 
• com.vmware.ebr (old extension - may not be present)
• com.vmware.ebr2
• com.vmware.networker2.config
• com.vmware.ebr-avamar2

3. Reset the SerenityDB on the vCenter server.

• This is located at /storage/vsphere-ui/SerenityDB/serenity
• There should be no entries remaining after this has been cleared
• This is vCenter web client user cache, similar to Windows C:\Users  directories.
• The only impact is that each user will experience a slight delay the next time they log in, as this is being re-created

4. Use the find command to find all instances of ebr2, networker2, and vcbimage. Remove these from the vCenter server. 

• find / -name *ebr2*
• find / -name *networker2*
• find / -name *vcbimage*

5.   Restart the vSphere web client service

• service-control --status vsphere-client
• service-control --stop vsphere-client
• service-control --start vsphere-client

6. Clear browser cache and cookies
7. Open a fresh browser
8. Log back into vCenter web client at https://<vCenter FQDN or IP>:9443/vsphere-client/