NetWorker: Testando a conectividade do dispositivo Data Domain

Summary: Este artigo da KB aborda algumas etapas de solução de problemas para identificar problemas de conectividade ou comunicação entre hosts do NetWorker e o Data Domain.

Αυτό το άρθρο ισχύει για Αυτό το άρθρο δεν ισχύει για Αυτό το άρθρο δεν συνδέεται με κάποιο συγκεκριμένο προϊόν. Δεν προσδιορίζονται όλες οι εκδόσεις προϊόντων σε αυτό το άρθρο.

Instructions

1. Verifique a conectividade de porta entre o servidor NetWorker e o Data Domain (DD) para as seguintes portas 2049, 2051, 2052 (NFS), 111 e 3009 (gerenciamento). Isso pode ser feito usando comandos de conexão do sistema operacional:

Linux: curl -v dd_hostname:port#
Windows (PowerShell): tnc dd_hostname -p port#
Não específico: nsrports -t dd_hostname -p port#

[root@nw_server ~]# nsrports -t dd -p 2049
Forward lookup for dd
Query time:              0.267 sec
Canonical name (CNAME):  dd.domain.com
Address (A):             10.0.0.10
Connect to port 2049:    Succeeded (0.001 sec)

Reverse lookup for 10.0.0.10
Query time:              0.000 sec
Name:                    dd.domain.com

Informações adicionais sobre a porta estão documentadas em: Processos e portas do NetWorker

2. Conecte-se ao Data Domain usando SSH e faça log-in com a conta sysadmin.

um. Verifique se a mtree do NetWorker está visível no Data Domain: mtree list
sysadmin@dd# mtree list
Name                     Pre-Comp (GiB)   Status
----------------------   --------------   ------
/data/col1/backup                   0.0   RW
/data/col1/nw_server              312.0   RW

b. Verifique se o file system está em execução: fi st
sysadmin@dd# fi st
The filesystem is enabled and running.

c. Verifique se o CIFS, NFS, ddboost está ativado ou não no Data Domain: service_name status
When services are running they should report
sysadmin@dd# ddboost status
DD Boost status: enabled

sysadmin@dd# cifs status
CIFS is enabled.

If a service is not running it will report.
sysadmin@dd# nfs status
The NFS system is currently not active.
Total number of NFS requests handled = 0.

d. Se CIFS, ddboost e/ou NFS não estiverem ativados, habilite-os: service_name enable

sysadmin@dd# nfs enable
NFS server version(s) 3 enabled.

Rerun the status command to confirm
sysadmin@dd# nfs status
The NFS system is currently active and running.
Total number of NFS requests handled = 0.
NFS server version(s) 3 enabled

3. Se os serviços precisarem ser habilitados, tente montar o dispositivo depois de habilitar o serviço NFS.

Additional Information

Επηρεαζόμενα προϊόντα

Data Domain, NetWorker
Ιδιότητες άρθρου
Article Number: 000048555
Article Type: How To
Τελευταία τροποποίηση: 26 Σεπ 2025
Version:  3
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