ECS: xDoctor: RAP178 - java.lang.NullPointerException in JournalChunkGCTaskScanner.java
Summary: Garbage Collection fails to reclaim Journal chunks due to java.lang.NullPointerException.
Αυτό το άρθρο ισχύει για
Αυτό το άρθρο δεν ισχύει για
Αυτό το άρθρο δεν συνδέεται με κάποιο συγκεκριμένο προϊόν.
Δεν προσδιορίζονται όλες οι εκδόσεις προϊόντων σε αυτό το άρθρο.
Symptoms
- High L2 metadata utilization
- High journal utilization
- High capacity L2 utilization
Chunk manager (cm.log) logs the following error: java.lang.NullPointerException
2024-01-16T16:38:57,443 [TaskScheduler-ChunkManager-DEFAULT_BACKGROUND_OPERATION-ScheduledExecutor-117] ERROR JournalChunkGCTaskScanner.java (line 338) Exception from garbageCollect
java.lang.NullPointerException
at com.emc.storageos.data.object.devicescanner.RepGroupObserverImpl.getFailedZones(RepGroupObserverImpl.java:781)
at com.emc.storageos.data.chunkmanager.JournalChunkGCTaskScanner.isFailedZone(JournalChunkGCTaskScanner.java:360)
at com.emc.storageos.data.chunkmanager.JournalChunkGCTaskScanner.runTask(JournalChunkGCTaskScanner.java:237)
at com.emc.storageos.data.object.task.TaskScanner.scan(TaskScanner.java:81)
at com.emc.storageos.data.object.Scanner$ScannerThread.run(Scanner.java:269)
at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
at com.google.common.util.concurrent.TrustedListenableFutureTask$TrustedFutureInterruptibleTask.runInterruptibly(TrustedListenableFutureTask.java:131)
at com.google.common.util.concurrent.InterruptibleTask.run(InterruptibleTask.java:74)
at com.google.common.util.concurrent.TrustedListenableFutureTask.run(TrustedListenableFutureTask.java:82)
at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at java.base/java.lang.Thread.run(Thread.java:834)
Verify that the Journal Chunk Task Scanner is throwing an exception in the cm.log files:# svc_log -f "JournalChunkGCTaskScanner.java" "NullPointerException" -files cm-error.log* -start 10m
admin@ecs-node:~> svc_log -f "JournalChunkGCTaskScanner.java" "Exception" -files cm-error.log* -start 10m svc_log v1.0.33 (svc_tools v2.20.0) Started 2024-12-13 11:51:29 Running on nodes: <All nodes> Time range: 2024-12-13 11:41:29 - 2024-12-13 11:51:29 Filter string(s): 'JournalChunkGCTaskScanner.java' AND 'Exception' File(s) to search: cm-error.log* Show nodename(s): True Show nodename(s): True 169.254.1.1 2024-12-13T11:43:54,021 [TaskScheduler-ChunkManager-DEFAULT_BACKGROUND_OPERATION-ScheduledExecutor-074] ERROR JournalChunkGCTaskScanner.java (line 338) Exception from garbageCollect java.lang.NullPointerException 169.254.1.1 2024-12-13T11:43:54,022 [TaskScheduler-ChunkManager-DEFAULT_BACKGROUND_OPERATION-ScheduledExecutor-074] ERROR JournalChunkGCTaskScanner.java (line 338) Exception from garbageCollect java.lang.NullPointerException 169.254.1.1 2024-12-13T11:43:54,036 [TaskScheduler-ChunkManager-DEFAULT_BACKGROUND_OPERATION-ScheduledExecutor-074] ERROR JournalChunkGCTaskScanner.java (line 338) Exception from garbageCollect java.lang.NullPointerException ....... 169.254.1.2 2024-12-13T11:50:18,135 [TaskScheduler-ChunkManager-DEFAULT_BACKGROUND_OPERATION-ScheduledExecutor-282] ERROR JournalChunkGCTaskScanner.java (line 338) Exception from garbageCollect java.lang.NullPointerException 169.254.1.2 2024-12-13T11:50:18,144 [TaskScheduler-ChunkManager-DEFAULT_BACKGROUND_OPERATION-ScheduledExecutor-282] ERROR JournalChunkGCTaskScanner.java (line 338) Exception from garbageCollect java.lang.NullPointerException 169.254.1.2 2024-12-13T11:50:18,149 [TaskScheduler-ChunkManager-DEFAULT_BACKGROUND_OPERATION-ScheduledExecutor-282] ERROR JournalChunkGCTaskScanner.java (line 338) Exception from garbageCollect java.lang.NullPointerException ....... 169.254.1.6 2024-12-13T11:49:43,389 [TaskScheduler-ChunkManager-DEFAULT_BACKGROUND_OPERATION-ScheduledExecutor-080] ERROR JournalChunkGCTaskScanner.java (line 338) Exception from garbageCollect java.lang.NullPointerException 169.254.1.6 2024-12-13T11:49:43,390 [TaskScheduler-ChunkManager-DEFAULT_BACKGROUND_OPERATION-ScheduledExecutor-080] ERROR JournalChunkGCTaskScanner.java (line 338) Exception from garbageCollect java.lang.NullPointerException 169.254.1.6 2024-12-13T11:49:43,411 [TaskScheduler-ChunkManager-DEFAULT_BACKGROUND_OPERATION-ScheduledExecutor-080] ERROR JournalChunkGCTaskScanner.java (line 338) Exception from garbageCollect java.lang.NullPointerException .......
# svc_log -f "JournalChunkGCTaskScanner.java" "NullPointerException" -files 'cm-error.log' -start 1d -st hour -sh*
admin@ecs-node:~> svc_log -f "JournalChunkGCTaskScanner.java" "NullPointerException" -files 'cm-error.log' -start 1d -st hour -sh*
svc_log v1.0.33 (svc_tools v2.20.0) Started 2024-12-13 11:45:46
Running on nodes: <All nodes>
Time range: 2024-12-12 11:45:46 - 2024-12-13 11:45:46
Filter string(s): 'JournalChunkGCTaskScanner.java' AND 'NullPointerException'
File(s) to search: cm-error.log*
Show nodename(s): True
Show nodename(s): True
Count of message occurrences per hour:
# Log
Time Entries
---------------------------
2024-12-12 11:xx 58500
2024-12-12 12:xx 224100
2024-12-12 13:xx 224203
2024-12-12 14:xx 224296
2024-12-12 15:xx 223711
2024-12-12 16:xx 224017
2024-12-12 17:xx 224071
2024-12-12 18:xx 224322
2024-12-12 19:xx 225198
2024-12-12 20:xx 224965
2024-12-12 21:xx 224214
2024-12-12 22:xx 224906
2024-12-12 23:xx 225339
2024-12-13 00:xx 224910
2024-12-13 01:xx 225692
2024-12-13 02:xx 225735
2024-12-13 03:xx 225804
2024-12-13 04:xx 226018
2024-12-13 05:xx 226271
2024-12-13 06:xx 226475
2024-12-13 07:xx 225937
2024-12-13 08:xx 226782
2024-12-13 09:xx 226879
2024-12-13 10:xx 226409
2024-12-13 11:xx 158538
Total: 5397292
Cause
Null Pointer Exception errors in
JournalChunkGCTaskScanner can cause Journal Garbage Collection issue ultimately leading to high metadata over head.Resolution
Upgrade ECS Appliance software to 3.8.0.6 or later.
Επηρεαζόμενα προϊόντα
ECS, ECS Appliance, ECS Appliance Gen 1, ECS Appliance Gen 2, ECS Appliance Gen 3Προϊόντα
ECS Appliance Hardware Gen3 EX5000, ECS Appliance Hardware Gen3 EX300, ECS Appliance Hardware Gen3 EX3000, ECS Appliance Hardware Gen1 U-Series, ECS Appliance Hardware Gen1 C-Series, ECS Appliance Hardware Gen2 C-Series
, ECS Appliance Hardware Gen2 D-Series, ECS Appliance Hardware Gen2 U-Series, ECS Appliance Hardware Gen3 EX500, ECS Appliance Hardware Gen3 EXF900, ECS Appliance Hardware Series, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption, ECS Software
...
Ιδιότητες άρθρου
Article Number: 000227107
Article Type: Solution
Τελευταία τροποποίηση: 10 Σεπ 2025
Version: 4
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