ECS OBS: SSH-nøglerotationsfejl, og hvordan man løser det
Summary: Problemer med fejlfinding af SSH-nøglerotationshandlinger
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Symptoms
Brugerkonsolhandlingen kan mislykkes med følgende fejl, når du forsøger at rotere SSH-nøglerne på ECS og ObjectScale:
User console version: 9.0.0.0-22872.32964d9c78 Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log ================================================================================ List SSH Keys ================================================================================ Status: FAIL Time Elapsed: 22 sec Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log HTML log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/log.html ================================================================================ Messages: Manually ================================================================================ Notes: List SSH Keys Failed. See KB 000227137 for more details. ================================================================================
User console version: 9.0.0.0-22872.32964d9c78 Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log ================================================================================ Rotate SSH Keys 20240812 06:56:58.334: Check for new SSH Keys Secure keys(ED25519) already present, if continued it will be refreshed. Do you want to continue? [yes/no]: yes 20240812 06:57:42.879: | PASS (44 sec) ================================================================================ Status: FAIL Time Elapsed: 1 min 10 sec Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log HTML log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/log.html ================================================================================ Messages: Manually ================================================================================ Notes: Rotate SSH Keys Failed. See KB 000227137 for more details. ================================================================================
Cause
Problemer med SSH-forbindelse til netværket: Netværks- eller SSH-forbindelse mellem noderne eller med et eksternt virtuelt datacenter (VDC) er muligvis ikke tilgængelig.
Problem med SSH-nøgler: Eksisterende SSH-nøgler i VDC'en er muligvis ikke konfigureret korrekt.
Resolution
SSH-porten skal være åben mellem VDC'en i en føderation for at muliggøre nøglerotation.
Kontakt Dell ECS og ObjectScales tekniske support med logfilerne for den node, hvorfra konsollen blev kørt, hvis dette ikke løser problemet:
/opt/emc/caspian/user-console/<timestamp>_run_Refresh_Certificates/
Επηρεαζόμενα προϊόντα
ECS, ObjectScale, ECS Appliance, ECS Appliance Hardware Series, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption, ObjectScale Appliance Software with Encryption, ObjectScale Appliance Software without Encryption
, ObjectScale Appliance Series, ObjectScale Software Series
...
Ιδιότητες άρθρου
Article Number: 000227137
Article Type: Solution
Τελευταία τροποποίηση: 23 Ιουλ 2025
Version: 5
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