EBS OBS: Erros de rodízio de chaves SSH e como resolvê-los
Summary: Operações de rodízio de chaves SSH solucionando problemas
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Symptoms
A operação do console do usuário pode falhar com os seguintes erros ao tentar girar as chaves SSH no ECS e no ObjectScale:
User console version: 9.0.0.0-22872.32964d9c78 Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log ================================================================================ List SSH Keys ================================================================================ Status: FAIL Time Elapsed: 22 sec Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log HTML log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/log.html ================================================================================ Messages: Manually ================================================================================ Notes: List SSH Keys Failed. See KB 000227137 for more details. ================================================================================
User console version: 9.0.0.0-22872.32964d9c78 Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log ================================================================================ Rotate SSH Keys 20240812 06:56:58.334: Check for new SSH Keys Secure keys(ED25519) already present, if continued it will be refreshed. Do you want to continue? [yes/no]: yes 20240812 06:57:42.879: | PASS (44 sec) ================================================================================ Status: FAIL Time Elapsed: 1 min 10 sec Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log HTML log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/log.html ================================================================================ Messages: Manually ================================================================================ Notes: Rotate SSH Keys Failed. See KB 000227137 for more details. ================================================================================
Cause
Problemas de conectividade SSH da rede: A conectividade de rede ou SSH entre os nós ou com um VDC remoto pode estar indisponível.
Problema das chaves SSH: As chaves SSH existentes no VDC podem não ter sido configuradas corretamente.
Resolution
A porta SSH deve estar aberta entre o VDC em uma federação para permitir o rodízio de chaves.
Entre em contato com o suporte técnico do Dell ECS e do ObjectScale com os registros do nó a partir do qual o console foi executado se isso não resolver o problema:
/opt/emc/caspian/user-console/<timestamp>_run_Refresh_Certificates/
Επηρεαζόμενα προϊόντα
ECS, ObjectScale, ECS Appliance, ECS Appliance Hardware Series, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption, ObjectScale Appliance Software with Encryption, ObjectScale Appliance Software without Encryption
, ObjectScale Appliance Series, ObjectScale Software Series
...
Ιδιότητες άρθρου
Article Number: 000227137
Article Type: Solution
Τελευταία τροποποίηση: 23 Ιουλ 2025
Version: 5
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