EBS OBS: Erros de rodízio de chaves SSH e como resolvê-los

Summary: Operações de rodízio de chaves SSH solucionando problemas

Αυτό το άρθρο ισχύει για Αυτό το άρθρο δεν ισχύει για Αυτό το άρθρο δεν συνδέεται με κάποιο συγκεκριμένο προϊόν. Δεν προσδιορίζονται όλες οι εκδόσεις προϊόντων σε αυτό το άρθρο.

Symptoms

A operação do console do usuário pode falhar com os seguintes erros ao tentar girar as chaves SSH no ECS e no ObjectScale:

User console version: 9.0.0.0-22872.32964d9c78
Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log
================================================================================
List SSH Keys
================================================================================
Status: FAIL
Time Elapsed: 22 sec
Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log
HTML log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/log.html
================================================================================
Messages:
Manually
================================================================================
Notes:
List SSH Keys Failed. See KB 000227137 for more details.
================================================================================
User console version: 9.0.0.0-22872.32964d9c78
Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log
================================================================================
Rotate SSH Keys
20240812 06:56:58.334: Check for new SSH Keys
Secure keys(ED25519) already present, if continued it will be refreshed.
Do you want to continue? [yes/no]: yes
20240812 06:57:42.879: | PASS (44 sec)
================================================================================
Status: FAIL
Time Elapsed: 1 min 10 sec
Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log
HTML log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/log.html
================================================================================
Messages:
Manually
================================================================================
Notes:
Rotate SSH Keys Failed. See KB 000227137 for more details.
================================================================================

Cause

Problemas de conectividade SSH da rede: A conectividade de rede ou SSH entre os nós ou com um VDC remoto pode estar indisponível.

Problema das chaves SSH: As chaves SSH existentes no VDC podem não ter sido configuradas corretamente.

Resolution

A porta SSH deve estar aberta entre o VDC em uma federação para permitir o rodízio de chaves.

Entre em contato com o suporte técnico do Dell ECS e do ObjectScale com os registros do nó a partir do qual o console foi executado se isso não resolver o problema:

/opt/emc/caspian/user-console/<timestamp>_run_Refresh_Certificates/

Επηρεαζόμενα προϊόντα

ECS, ObjectScale, ECS Appliance, ECS Appliance Hardware Series, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption, ObjectScale Appliance Software with Encryption, ObjectScale Appliance Software without Encryption , ObjectScale Appliance Series, ObjectScale Software Series ...
Ιδιότητες άρθρου
Article Number: 000227137
Article Type: Solution
Τελευταία τροποποίηση: 23 Ιουλ 2025
Version:  5
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