NVE: Falha no pacote cumulativo do SO, "Falha ao limpar kernels (7 de 18)"

Summary: Durante um OsRollup do NetWorker Virtual Edition, o pacote cumulativo falha, relatando "Falha ao limpar kernels (7 de 18)"

Αυτό το άρθρο ισχύει για Αυτό το άρθρο δεν ισχύει για Αυτό το άρθρο δεν συνδέεται με κάποιο συγκεκριμένο προϊόν. Δεν προσδιορίζονται όλες οι εκδόσεις προϊόντων σε αυτό το άρθρο.
Δείτε άλλους πόρους

Symptoms

A interface de instalação do NetWorker Virtual Edition (NVE) relata o seguinte:

Falha na limpeza dos kernels da IU de instalação do NVE

O /data01/avamar/repo/temp/*/tmp/workflow.log informa que as permissões /root/.ssh/rootid estão muito abertas:

nve-test:~ # tail -30 /data01/avamar/repo/temp/*/tmp/workflow.log
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: - - - - - - - BEGIN(outer output) - - - - - - -
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: @         WARNING: UNPROTECTED PRIVATE KEY FILE!          @
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: Permissions 0777 for '/root/.ssh/rootid' are too open.
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: It is required that your private key files are NOT accessible by others.
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: This private key will be ignored.
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: - - - - - - - END
2024-10-15 11:03:17 (-0400) 47133053689520 ERROR: "rpm -U --nodeps --force ./payload/avosrollup-tool-0.24.1-2.x86_64.rpm__ALL__2e55e422bdfba11247872c04f326e3bbec7f61b8", exit status=1 (error)
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: post: "rpm -U --nodeps --force ./payload/avosrollup-tool-0.24.1-2.x86_64.rpm__ALL__2e55e422bdfba11247872c04f326e3bbec7f61b8", exit status=1 (error)
2024-10-15 11:03:17 (-0400) 47133053689520 INFO: Installation of rpm avosrollup-tool-0.24.1-2.x86_64.rpm failed on node 0.s with error:
2024-10-15 11:03:17 (-0400) 47133041752740 ERROR: Error found in thread on "127.0.0.1"
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: post: Error found in thread on "127.0.0.1"
2024-10-15 11:03:17 (-0400) 47133041752740 ERROR: RpmHandler::install_rpms failed to install rpm avosrollup-tool
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: post: RpmHandler::install_rpms failed to install rpm avosrollup-tool
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: >>> [make_temp_script] 222 very_current_user=root, as_user=, ssh command is: (rpm -q dpnserver --last | head -1) >/usr/local/avamar/var/run_command-sysout.17392.47133041752740 2>&1
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: >>> [make_temp_script] 222 very_current_user=root, as_user=admin, ssh command is: (/usr/local/avamar/bin/avhostname -f) >/usr/local/avamar/var/run_command-sysout.17392.47133041752740 2>/usr/local/avamar/var/run_command-syserr.17392.47133041752740
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: - - - - - - - BEGIN(output) - - - - - - -
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: nve-test.networker.lan
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: - - - - - - - END
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: "/usr/local/avamar/bin/avhostname -f", exit status=0 (success)
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: Report home message: 2024-10-15 11:03:17 -0400|nve-test.networker.lan|unknown|NveOsRollup|19.10.0.135|/space/avamar/repo/temp/NvePlatformOsRollup_2024-R1-v2.avp_1729004465070/tmp|InstallAVOSRollupTool|Clean up kernels (7 of 18)|ERROR: InstallAVOSRollupTool::do  Unable to install avosrollup-tool - install rpms failed
2024-10-15 11:03:17 (-0400) 47133041752740 ERROR: Unable to install avosrollup-tool - install rpms failed
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: post: Unable to install avosrollup-tool - install rpms failed
2024-10-15 11:03:17 (-0400) 47133054331560 INFO: >>> [make_temp_script] 222 very_current_user=root, as_user=root, ssh command is: (/bin/tar -zcvf /usr/local/avamar/var/avi/server_data/package_data/NvePlatformOsRollup_2024-R1-v2.avp_1729004465070/workflow_log_1729004597633.tar.tgz -C /space/avamar/repo/temp/NvePlatformOsRollup_2024-R1-v2.avp_1729004465070/tmp workflow.log) >/usr/local/avamar/var/run_command-sysout.17392.47133054331560 2>&1
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: - - - - - - - BEGIN(output) - - - - - - -
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: workflow.log
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: - - - - - - - END
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: Backuping workflow log file: /usr/local/avamar/var/avi/server_data/package_data/NvePlatformOsRollup_2024-R1-v2.avp_1729004465070/workflow_log_1729004597633.tar.tgz, exit status=0 (success)
2024-10-15 11:03:17 (-0400) 47133041752740 INFO: ---------- END InstallAVOSRollupTool::do ------------

Cause

As permissões do arquivo /root/.ssh/rootid foram modificadas. A configuração padrão desse arquivo é 600 permissões.

Nota: O motivo da alteração nas permissões /root/.ssh/rootid é desconhecido. O padrão deve ser 600, e nenhum fluxo de trabalho de upgrade/rollup deve alterar isso. Modificar os arquivos e configurações padrão do sistema no NVE pode causar problemas durante os rollups/upgrades, corrompendo potencialmente o NVE e necessitando de uma reimplementação e do nsrdr (NetWorker Server Disaster Recovery). Portanto, não é recomendável alterar os arquivos ou configurações padrão do sistema.

Resolution

  1. Abra uma sessão SSH no NVE e faça log-in como administrador.
  2. Alterne para root:
sudo su -
  1. Defina as permissões de /root/.ssh/rootid como 600
chmod 600 /root/.ssh/rootid
  1. Certifique-se de que /root/.ssh pertença a root:
chown -R root:root /root/.ssh
  1. Confirme se a propriedade e as permissões de /root/.ssh/rootid estão corretas:
ls -l /root/.ssh/rootid
Exemplo: 
nve-test:~ # ls -l /root/.ssh/rootid
-rw------- 1 root root 365 Oct 15 10:32 /root/.ssh/rootid
  1. Retorne ao NVE Installation Manager. Clique em Retry Current Task.
  2. Monitore o OsRollup para conclusão.
Nota: O NVE pode ser reinicializado durante as atualizações do sistema operacional. Nesse caso, você deve fazer login novamente na interface Web do NVE. Quando o pacote cumulativo for concluído, ele será listado como "Concluído" na guia Histórico .

Additional Information

Propriedade e permissões /root padrão (obtidas de um NVE 19.9.0.x):

nve-test:~ # ls -l /
...
drwx------   8 root  root    4096 Oct 15 11:29 root
...

nve-test:~ # ls -l /root
total 132
-rw-r--r-- 1 root root    50 Feb 19  2020 .avamar
-rw------- 1 root root   661 Oct 15 11:29 .bash_history
drwx------ 3 root root  4096 Sep  5  2023 .cache
drwx------ 2 root root  4096 Sep  5  2023 .gnupg
drwxr-xr-x 2 root root  4096 Sep  5  2023 .kbd
-rw-r--r-- 1 root root     0 Oct 15 10:30 .nve-hasrun
-rw------- 1 root root  1024 Sep  5  2023 .rnd
drwx------ 2 root root  4096 Oct 15 10:32 .ssh
-rw-r--r-- 1 root root 87239 Sep  5  2023 actual_os_rpmlist.txt
drwxr-xr-x 2 root root  4096 Jun 27  2017 bin
drwxr-xr-x 4 root root  4096 Sep  5  2023 inst-sys
-rw-r--r-- 1 root root  1790 Oct 15 10:30 nve-part.log

nve-test:~ # ls -l /root/.ssh
total 32
-rw------- 1 root root  281 Oct 15 10:32 authorized_keys
-r-------- 1 root root   27 Sep  5  2023 config
-r-------- 1 root root  227 Sep  5  2023 dpnid
-r-------- 1 root root  668 Sep  5  2023 dpnid.factory-orig
-r-------- 1 root root 1675 Sep  5  2023 dpnid.rsa-orig
lrwxrwxrwx 1 root root   17 Oct 15 10:32 id_rsa -> /root/.ssh/rootid
-rw-r--r-- 1 root root  345 Oct 15 10:30 known_hosts
-rw------- 1 root root  365 Oct 15 10:32 rootid
-rw-r--r-- 1 root root  281 Oct 15 10:32 rootid.pub

 

===========

NVE: O pacote cumulativo do SO foi concluído, mas não fez upgrade do kernel após a modificação
das permissões /rootNetWorker Virtual Edition: Locais e coleta de registros de falhas de upgrade ou instalação

 

Επηρεαζόμενα προϊόντα

NetWorker

Προϊόντα

NetWorker Family
Ιδιότητες άρθρου
Article Number: 000236803
Article Type: Solution
Τελευταία τροποποίηση: 17 Σεπ 2025
Version:  2
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