PowerScale: After Upgrading to OneFS 9.10, mgmt-3 and mgmt-4 Interfaces are Missing

Summary: After upgrading OneFS to 9.10, the mgmt-3 and mgmt-4 interfaces are missing on PowerScale nodes.

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Symptoms

Before upgrading OneFS, isi network interfaces list on the cluster shows all four interfaces:

# isi network interfaces list
LNN  Name     Status     VLAN ID  Owners                  Owner Type  IP Addresses
-----------------------------------------------------------------------------------
1    25gige-1 Up         -        groupnet0.subnet0.pool0 Static      xxx.xxx.xxx.xxx
1    25gige-2 No Carrier -        -                       -           -
1    mgmt-1   No Carrier -        -                       -           -
1    mgmt-2   No Carrier -        -                       -           -
1    mgmt-3   No Carrier -        -                       -           -
1    mgmt-4   No Carrier -        -                       -           -
2    25gige-1 Up         -        groupnet0.subnet0.pool0 Static      xxx.xxx.xxx.xxx
2    25gige-2 No Carrier -        -                       -           -
2    mgmt-1   No Carrier -        -                       -           -
2    mgmt-2   No Carrier -        -                       -           -
2    mgmt-3   No Carrier -        -                       -           -
2    mgmt-4   No Carrier -        -                       -           -
3    25gige-1 Up         -        groupnet0.subnet0.pool0 Static      xxx.xxx.xxx.xxx
3    25gige-2 No Carrier -        -                       -           -
3    mgmt-1   No Carrier -        -                       -           -
3    mgmt-2   No Carrier -        -                       -           -
3    mgmt-3   No Carrier -        -                       -           -
3    mgmt-4   No Carrier -        -                       -           -
-----------------------------------------------------------------------------------
Total: 18

After the upgrade, mgmt-3 and mgmt-4 are missing:

# isi network interfaces list
LNN  Name     Status     VLAN ID  Owners                  Owner Type  IP Addresses
-----------------------------------------------------------------------------------
1    25gige-1 Up         -        groupnet0.subnet0.pool0 Static      xxx.xxx.xxx.xxx
1    25gige-2 No Carrier -        -                       -           -
1    mgmt-1   No Carrier -        -                       -           -
1    mgmt-2   No Carrier -        -                       -           -
2    25gige-1 Up         -        groupnet0.subnet0.pool0 Static      xxx.xxx.xxx.xxx
2    25gige-2 No Carrier -        -                       -           -
2    mgmt-1   No Carrier -        -                       -           -
2    mgmt-2   No Carrier -        -                       -           -
3    25gige-1 Up         -        groupnet0.subnet0.pool0 Static      xxx.xxx.xxx.xxx
3    25gige-2 No Carrier -        -                       -           -
3    mgmt-1   No Carrier -        -                       -           -
3    mgmt-2   No Carrier -        -                       -           -
-----------------------------------------------------------------------------------
Total: 12

Cause

A configuration file causes OneFS to not properly configure the mgmt-3 and mgmt-4 interfaces with the upgrade to OneFS 9.10.1.0 to 9.10.1.3.

Resolution

Upgrade the node to OneFS 9.10.1.4 or later. If you are unable to upgrade, contact Dell Support and reference this knowledge base article.

Επηρεαζόμενα προϊόντα

Isilon Gen6.5, PowerScale OneFS
Ιδιότητες άρθρου
Article Number: 000366953
Article Type: Solution
Τελευταία τροποποίηση: 12 Σεπ 2025
Version:  2
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