NVP vProxy: Registration fails with "vProxy in unstable state, method not allowed. Received an HTTP code: 405"
Summary: Unable to register NSR VMware proxy 'vproxyname.local': vProxy in unstable state, method not allowed
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Symptoms
The NetWorker VMware Protection integration is configured with the vProxy Appliance. The vProxy is being registered, and the NetWorker Management Console shows an HTTP warning code 405.
Warning HH:MM:SS event vm proxy Unable to register NSR VMware proxy '[VPROXY_NAME]': vProxy in unstable state, method not allowed. Received an HTTP code: 405, libCURL message: "", url: "https://[NETWORKER_SERVER_NAME]:9090/api/v1/VproxyEngines/RestEngine/Registration"
The vProxy /opt/emc/vproxy/runtime/logs/vrapid/vrapid-engine.log shows:
YYYY/MM/DD HH:MM:SS TRACE: rejecting unauthorized request "/api/v1/VproxyEngines/RestEngine/process":
YYYY/MM/DD HH:MM:SS TRACE: {"Config": {"LogTag": "28", "Username": "admin", "SessionId": "", "IdleTimeout": 300, "LogLevel": "INFO", "Password": "*****", "NWS": "[NETWORKER_SERVER_NAME]", "Cp": "-----BEGIN CERTIFICATE-----\nMIICwD....\n-----END CERTIFICATE-----\n-----BEGIN RSA PRIVATE KEY-----\n.....==\n-----END RSA PRIVATE KEY-----\n", "MobServer": {"HostName": "[VCENTER_SERVER_NAME]", "UserName": "[VCENTER_USER]", "UserPassword": "*****", "TcpPort": 0}}}
YYYY/MM/DD HH:MM:SS ERROR: AdminEngine: sending response error: code=401, errText=only requests from [NETWORKER_SERVER_NAME] are allowed
YYYY/MM/DD HH:MM:SS TRACE: rejecting unauthorized request "/api/v1/VproxyEngines":
YYYY/MM/DD HH:MM:SS ERROR: AdminEngine: sending response error: code=401, errText=only requests from [NETWORKER_SERVER_NAME] are allowed
Cause
If the NetWorker server has multiple network interfaces, the vProxy may see another interface and deny the registration.
Resolution
Use one of the following workaround options:
Workaround 1:
2. Switch to root: sudo su - root
3. Edit the systemd unit config file: vi /usr/lib/systemd/system/vrapid.service
4. Find the line starting with "ExecStart=/opt/emc/vproxy/bin/vrapid"
5. Append/edit command-line arg to disable access control.
Example: ExecStart=/opt/emc/vproxy/bin/vrapid --disable-access-control
6. Reload the unit config file into systemd: systemctl daemon-reload
7. Restart the vrapid engine: systemctl restart vrapid.service
8. Register the vProxy with the NetWorker server.
Workaround 2:
Configure DNS entries for all the NetWorker Server interface IP addresses to resolve to the NetWorker Server hostname. The vProxy registration resolves all the IP addresses for the NetWorker Server and add them to the access control list.
Workaround 3:
Edit the vProxy /etc/hosts file prior to registration and add all the NetWorker Server interface IP addresses to resolve to the NetWorker Server hostname.
NOTE: Using this method will cause the nsrvproxy_mgmnt redeploy option to fail when upgrading the vProxy appliance in the future as the /etc/hosts settings are not redeployed.
Additional Information
Affected Products
NetWorker SeriesProducts
NetWorker, NetWorker SeriesArticle Properties
Article Number: 000050318
Article Type: Solution
Last Modified: 28 Sept 2023
Version: 4
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