How to Download Drivers That Are Unavailable on Dell Support Website

Summary: If the drivers you are looking for is not available on Dell Support website, learn how to download native drivers in Microsoft Windows, Linux (Ubuntu, RedHat, etc.) or ChromeOS.

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Updating drivers is essential for maintaining performance, security, and in some cases accessing new features on hardware and devices, such as network adapters, monitors, printers, and video cards.

Dell Support website offers drivers that are developed for Dell products and are verified by Dell. These drivers are provided for operating systems that Dell validates and supports for each sold product. Drivers for MacOS or Linux operating systems are available only if the product like a Dell monitor or printer has been tested for such operating systems.

Note: Dell does not provide drivers for third-party hardware devices. Please visit the third-party device manufacturer's website to find compatible drivers for such products.

How to find drivers for Windows 10 upgrade?

If you have upgraded the operating system to Windows 10, Dell provides drivers only for computers that have been tested for Windows 10. See the Dell knowledge base article, Dell computers tested for Windows 10 October 2020 Update and previous versions of Windows 10 to see if your computer has been tested for Windows 10.

Please note that Microsoft may provide native or built-in device drivers as part of Windows 10 operating system or via Windows Update.

If Windows 10 device drivers are not available on the Dell Drivers & Downloads and are not available through Windows Update, your computer may not be compatible with Windows 10 upgrade. Dell recommends that you install the original operating system that was shipped with the computer for the best hardware experience.

Note: If you still wish to upgrade the operating system to Windows 10 on an untested system, please visit the Microsoft Windows support website for information and support. For information on Windows lifecycle, refer to the Windows lifecycle factsheet page.

What are native or built-in device drivers?

Native or built-in device drivers are integrated into the operating system and provide functionality for many devices that support plug and play technology, such as USB, CD or DVD drive, built-in webcam, keyboard, mouse, touchpad, touchscreen, and so on. Native or built-in device drivers are automatically installed by the operating system.

Note: Native or built-in device drivers may not be available for all devices. An Internet connection may be required to install native or built-in device drivers for some devices, such as printers and other external peripherals.

How to find drivers for an operating system downgrade?

Dell Support website provides drivers for previous versions of the operating systems if they were provided as a downgrade option at the time of purchasing the computer. For example, when you purchase a Windows 10 or 8.1/8 computer with a downgrade option to Windows 7, device drivers for Windows 7 will also be available on the Dell Drivers & Downloads.

How to update drivers on my Dell computer?

Based on the operating system installed on your computer, expand a section below for more information.


Windows Updates can automatically download recommended drivers and detailed information for your hardware and devices. Windows Update can automatically check if there are drivers available for new devices that you connect to your computer. This is a good way to make sure all your hardware and devices work properly.

Windows updates can support your Windows operating system in many ways. Windows updates can solve specific problems, provide protection from malicious attacks, or even add new features to the operating system.

How to use Windows Updates in Microsoft Windows 10 and Windows 8 or 8.1?

  1. Right-click Start and click Settings.
  2. In the Settings panel, click Update & Security.
  3. On the left panel, select Windows Update.
  4. On the right panel, click Check for updates.
  5. Restart the computer when prompted.

How to use Windows Updates in Microsoft Windows 7?

  1. Click Start and open Control Panel.
  2. In Control Panel, click System & Security.
  3. On the right panel, select Windows Update.
  4. On the right panel, click Check for updates.
  5. Restart the computer when prompted.

Device drivers for Linux come in two variants, Open and Closed (proprietary). Open drivers are open source, while closed drivers are proprietary drivers that are supplied by the device manufacturer for use only with it's devices or systems.

All the device drivers, open and closed, required to run in Linux (Ubuntu, RedHat, etc.) that was shipped with your Dell computer are included in the factory installed Linux operating system.

Note: Device drivers for 3rd party devices or peripherals may not have compatible drivers included in the factory installation of Linux on Dell computers. Device manufacturer usually provides proprietary drivers on a media shipped with the device or on the manufacturer's website.

How to use Software Update Center in Linux?

  1. Click Dash Home icon on the launcher and type Software and Updates.
  2. In the Software and Updates settings, select the options as per your preference and complete the update process.
    Note: Dell recommends that you enable Automatically check for updates

How to update proprietary drivers?

  1. Press Super key (also called Windows key) and type Additional drivers.
  2. Once the operating system finds the available drivers, select a driver from the list. If multiple proprietary drivers are available, you can install drivers for each device.
  3. Click Activate to download, install and configure the drivers.
  4. Restart your computer to load the latest drivers.

Device drivers for ChromeOS is embedded into the operating system. It is not necessary to update the device drivers on Chromebooks. Dell Chromebook automatically checks for and downloads updates when connected to the internet using Wi-Fi or Ethernet.

How to manually update ChromeOS?

  1. Turn on your Dell Chromebook.
  2. Connect your Dell Chromebook to the internet using Wi-Fi or ethernet.
  3. Click your account photo.
  4. Click Settings.
  5. Click Menu and select About Chrome OS.
  6. Click Check for Updates.
  7. If your Dell Chromebook finds a software update, it will start to download automatically.

Dell Printer Uninstalling, Downloading and Installing Printer Drivers, Software, Manuals and Firmware
(Refer to the sections on how to uninstall and update the drivers, firmware and get the manual(s) for your Dell printer.)

Installing Printer Drivers From a Previous Version of Windows
(When drivers for the latest version of Windows are not available for your Dell Printer, refer to the instructions on how to install drivers from an older version of Windows.)

Installing Dell Laser Printers on Non-Windows Systems
(Refer to the different sections for links to articles on how to install your Dell printer on a non-Windows computer.)

How to Use and Troubleshoot Non-Dell Branded Printers (Refer to the Non-Dell Printer Drivers, Manuals and Support section on how to get additional support, drivers and manuals for your non-Dell printer(s), directly from the printer manufacturer.)

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Last Published Date

21 Jan. 2021



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