PowerStore: Unable to add or modify NTP server

Summary: Unable to add or modify NTP servers via PowerStore Manager on an unsynchronized appliance.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Unable to add or modify NTP servers via PowerStore Manager on an unsynchronized appliance.

Cause

All nodes in the cluster are required to have their clocks synchronized. If this condition is not met, NTP server operations may be not be possible.

Resolution

To resolve this issue sync the nodes time with the valid NTP server manually using the service script "svc_ntp_ctl".
Once the time is synchronized on the nodes, the NTP servers can be modified via PowerStore Manager.

Affected Products

PowerStore, PowerStore 1000X, PowerStore 1000T, PowerStore 3000X, PowerStore 3000T, PowerStore 5000X, PowerStore 5000T, PowerStore 500T, PowerStore 7000X, PowerStore 7000T

Products

PowerStore 9000X, PowerStore 9000T
Article Properties
Article Number: 000198129
Article Type: Solution
Last Modified: 11 Apr 2022
Version:  1
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