PowerFlex 3.X: Switch performance metrics are not visisble in PFxM

Summary: PowerFlex Manager switch performance metrics are blank, performance metrics are not being updated in PFxM, which is shown using https protocol.

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Symptoms

PowerFlex Manager > Resources > Cisco 9 K switch > View details:
 

powerflex recourses


The performance tab shows no metrics.

performance tab

Cause

Cause: On Cisco Nexus switches, command-line interfaces (CLIs) are run only on the switch. NX-API CLI improves the accessibility of these CLIs by making them available outside of the switch by using HTTP or HTTPS. 

NX-API uses HTTP or HTTPS as its transport. CLIs are encoded into the HTTP or HTTPS POST body.
Starting with Cisco NX-OS Release 9.2(1), the NX-API feature is enabled by default on HTTPS port 443. HTTP port 80 is disabled.

Resolution

​​​​​​Solution: 
1) log in to switch > enable nxapi feature:

conf t
feature nxapi


feature nxapi Note:
PFxM 3.6 and higher uses https (NOT http) for status check and metrics fetching, therefore for security reasons, nxapi can be disabled on http.
! Enable and configure NXAPI.

config t


Feature nxapi
! Disable http, only https supported for security.

no nxapi http


! Use the management interface only to communicate for NXAPI.

nxapi use-vrf management



PFxM 3.5 and earlier uses https & http for status check and metrics fetching, therefore keep nxapi enabled for http. 
Note: If we enable the nxapi with feature nxapi command it only listens on HTTPS not HTTP, so we need NXAPI to listen on HTTP.
! Enable and configure NXAPI.

config t
feature nxapi
nxapi http port 80



2) After changing the switch, go to Resources > add checkbox next to switch > Run Inventory.
resources 3) View details now show switch performance metrics.
88.PNG


 

Additional Information

Cisco Switch (3K/9K):

  • Both HTTP and HTTPS must be enabled on the Cisco switch.
  • PFxM uses HTTP to check NXAPI status and then collect metrics using HTTPS


Dell switch:

  • Metrics for OS9 switches (REST API - HTTP port 8008) must be enabled for metrics collection
  • Metrics for OS10 switches (RESTCONF API -HTTPS) must be enabled for metrics collection

Affected Products

PowerFlex rack, PowerFlex Appliance
Article Properties
Article Number: 000198385
Article Type: Solution
Last Modified: 19 Nov 2025
Version:  2
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