AppSync: Unable to configure SNMP Notifications for alerts

Summary: Setting of SNMP Notifications with AppSync 4.6.0.0 or 4.6.0.1 are not being applied even after SNMP notifications were added.

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Symptoms

To Configure SNMP notifications, go to Alerts > SNMP Notifications. Click Add. Select the desired trap destination from the Destination drop down.
However, it remains in the "No data available" state, and the settings are not being applied.

AppSync_SNMP.png

server.log 
10-30-2023 21:38:55.066 ERROR [default task-41] [org.jboss.as.ejb3.invocation] [xxxxxxxxx] [] WFLYEJB0034: Jakarta Enterprise Beans Invocation failed on component GetEmailNotificationCommandBean for method public java.util.List com.emc.archway.entitycommands.notification.GetEmailNotificationCommandBean.getAllSNMPNotifications(com.emc.archway.context.ExecutionContext): javax.ejb.EJBException: org.hibernate.LazyInitializationException: failed to lazily initialize a collection of role: com.emc.archway.datamodel.genericstorage.GenericManagementProviderEntity.providerMetaData, could not initialize proxy - no Session
 
 

Cause

Software issue

Resolution

A hotfix for AppSync 4.6.0.1 exists to address this issue. Call in support quoting this KB article to obtain the hotfix.

Products

AppSync
Article Properties
Article Number: 000220074
Article Type: Solution
Last Modified: 01 Mar 2024
Version:  2
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