Dell APEX Cloud Platform for Microsoft Azure: Fail to upgrade a cluster when proxy settings are configured

Summary: During cluster update from Microsoft Azure Stack HCI version 10.2311.5.6 to 10.2402.2.12, a Microsoft environment check fails when the cluster is configured with a proxy server. By design, the proxy bypass list is different for winhttp and wininet, but the environment check expects them to be the same, which causes the validation failure. ...

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Symptoms

If you attempt to update a cluster that has proxy settings configured from Microsoft Azure Stack HCI version 10.2311.x.x to 10.2402.x.x, the upgrade fails. The error message in the Dell APEX Cloud Platform extension on Windows Admin Center is:

The cluster update failed. Operation failed. Internal action 'Check update readiness' failed with status 'Failed'.

See the below screenshot for an example.
Check update readiness message on Dell APEX Cloud Platform

 

On one of the cluster nodes, you can check the detailed error over cmdlet:

  • Start-MonitoringActionplanInstanceToComplete -actionPlanInstanceID "<Action reference ID>"

 

The error message shows "Proxy settings (Proxy Server and Bypass List) must be consistent across winhttp and environment variables and nodes."
The error message show Proxy settings message

 

Cause

This is a Microsoft environment checker issue.
By design, the proxy bypass list is different for winhttp and wininet, but the environment check expects them to be the same, which causes the validation failure.
It usually happens when you update the cluster with proxy settings from Microsoft Azure Stack HCI version 10.2311.5.6 to 10.2402.2.12.

 

Resolution

Engage the Microsoft support team to resolve the issue.

 

Additional Information

Microsoft has fixed the issue on 10.2402.4.x and 10.2405.1.x and above releases.

 

Affected Products

APEX Cloud Platform for Microsoft Azure
Article Properties
Article Number: 000226211
Article Type: Solution
Last Modified: 29 July 2024
Version:  4
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