PowerFlex 3.X 网关 UI 未打开,收到 404 错误

Summary: PowerFlex 3.x UI 无法访问,在尝试打开时收到 404 错误。可从 CLI 访问 PowerFlex 3.x。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

PowerFlex GatewayUI 变得无法访问,但可以从 CLI 访问网关。

PowerFlex GatewayUI 返回错误:

HTTP Status 404 - Not Found Type Status Report Description The origin server did not find a current representation for the target resource or is not willing to disclose that one exists. 
Apache Tomcat/8.5.65

PowerFlex 网关 UI 404 错误

Cause

这里的根本原因是文件 /opt/emc/scaleio/gateway/webapps/ROOT/WEB-INF/classes/gatewayUser.properties 格式不好。它缺少部件,在本例中位于底部。 

Resolution

分析了以下位置的日志和文件: /opt/emc/scaleio/gateway 并发现该文件 /opt/emc/scaleio/gateway/webapps/ROOT/WEB-INF/classes/gatewayUser.properties 已损坏。


文件底部缺少部分:

突出显示了文件中缺少的部分

必须从备份中恢复此文件,或者通过将其与其他群集中的类似文件进行比较来恢复。

完成此操作后,重新启动网关服务:

#systemctl restart scaleio-gateway


相关文章:
请参阅文章 从 PowerFlex 网关中看到的 404 错误,其中讨论了导致 404 错误的与此文件类似的问题。

Affected Products

PowerFlex rack, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R640

Products

PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex custom node, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660 , PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, VxFlex Ready Node, VxFlex Ready Node R640, VxFlex Ready Node R740xd, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840 ...
Article Properties
Article Number: 000233376
Article Type: Solution
Last Modified: 14 Nov 2024
Version:  3
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